Zen Omni Orlando Resort At Championsgate

Disappointed in how flavorless and overly sweet cooked entrees were. The steak dish is served with less than tender tenderloin that was very dry. The dumplings were mushy. The sushi may be good but we don’t care for it. Cancelled upcoming reservations. Management explained they have to cater to many tastes.

Service was top notch. Food was excellent. We will be back.

Zen always takes a long time to bring out the food. I had duck on Wednesday, Aug. 8 and it was so tough it was like chewing rubber. The prices are very high. The atmosphere is nice but can be very noisy when crowded. We only go there because we stay at the hotel from time to time and their 3 restaurants are all just ok and very costly. Although it is a Asian restaurant they did not have plum wine. They used to. Selection of food and beverages is less than in the past throughout the hotel.

My girlfriend and I checked in for a reservation for 2 adults and the host asked how many children’s menus we would need and referred to my partner as sir. The server was very inattentive for only having about 5 tables total in the restaurant and us being his only table. When asked about Sake he said he didn’t know because everything was new and then left. I tried asking about the market catch and he was full of one word answers and would at random moments just turn and walk away. He made the whole experience uncomfortable for us and it sort of felt like he was ready for us to leave. Though the food was wonderful we were never checked on until after the food was finished and the dishes cleared, we ate quickly and left. The other staff that helped clear the table and refill beverages were very friendly and pleasant. The ambiance itself was wonderful and the Sake options were plentiful and the ones we chose were delicious.

Food presentation was very good. Did not order sushi but the cooked food tasted like it had MSG. The ambiance was great but noise level was off the chart. We were a party of 2 and our server seemed rushed taking care of large, loud tables of families and convention groups.