Reviews

Overall Total Score
4.1 out of 5
Impressive | 681 reviews

What User doesn't like about Smallcakes Cupcakery And Creamery:
This restaurant is delicious! They offer a wide variety of choices, even if you arrive 15 minutes before closing. The cakes are incredibly moist and not overly sweet or shaky. They even have a pet-friendly option available for special occasions like birthdays. View all feedback. What User likes about Smallcakes Cupcakery And Creamery:
The service at this restaurant was fantastic and very friendly! The staff were very accommodating. Unfortunately, I didn't have the chance to try the cupcakes as they were for an event, but the guests said they were delicious! View all feedback.

Reviews from various websites

Restaurantji
4.8 ★ from 10 reviews
AnnNicole
01.10.2023 - 13:31

I ordered cookies and cream, Lemon (with a lemon curd drop on top), and Peanut butter cup cupcakes. They were all incredibly rich and indulgent, and came perfec...

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Becca
01.10.2023 - 13:31

Wow! The butterbeer cupcakes were absolutely delicious! We were so happy we got a 4-pack. Thank you, Smallcakes!

The customer service was excellent! The cashier was friendly and very helpful. I purchased cupcakes for an event and although I didn't try any myself, the guest...

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Retired
01.10.2023 - 13:31

Love this place! Though it is a slight tad overpriced, it’s worth it!!! It’s awesome to go somewhere that’s not a grocery store bakery just to get a good cupcak...

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Love the vegan ice cream option in a waffle bowl- please give more vegan ice cream flavors! My kid loved the Cookies and Cream Cupcake. Customer service was won...

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Small Cakes has garnered a mixed reputation recently, offering a variety of delicious treats alongside pet-friendly options. While guests rave about the moist cakes and helpful service, concerns have arisen regarding inconsistency in cake artistry and poor customer service. Numerous patrons expressed frustration over missed orders and inadequate communication, particularly related to special events like weddings. However, some customers appreciate the friendly staff and delightful vegan options. As the restaurant seeks to rebuild its team and improve service quality, potential visitors are encouraged to weigh these mixed experiences before planning their next sweet indulgence.

Menu
3.6 ★ from 5 reviews

The service at this restaurant was fantastic and very friendly! The staff were very accommodating. Unfortunately, I didn't have the chance to try the cupcakes a...

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I absolutely adore this place! While it may be a bit on the expensive side, it is definitely worth it! It's refreshing to be able to visit somewhere other than...

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This restaurant is delicious! They offer a wide variety of choices, even if you arrive 15 minutes before closing. The cakes are incredibly moist and not overly...

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So happy to see they are hiring new staff! The previous manager obliviously did not care about her customers as the cakes always looked rushed and did not even...

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Not your usual cupcake

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