Mcdonald's - Chamblee
Mcdonald's
Description
In a recent exploration of a local McDonald's, patrons experienced a mix of joy and frustration. While some enjoyed well-prepared meals and efficient service, others faced slow kitchen times, incorrect orders, and ultimately disappointing food quality. Customers reported issues with cold or improperly cooked items, and a noticeable lack of attentiveness from staff. However, many appreciated friendly service and quick problem resolution, particularly when using the drive-thru. Overall, this McDonald's location seems to be grappling with inconsistencies that could undermine its reputation, leaving diners divided on whether to return for another meal.
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Located conveniently at 285 and Chamblee Tucker Rd., this restaurant is a good place to stop anytime. The service is good, and the food is o.k.
I suggest bringing a book if you plan on going through the drive through, because you 're going to be there for a while. It 's excruciatingly slow. This is one of those locations that seems to have trouble keeping staff, and trouble hiring qualityemployees. I wind up here a few times a month simply because it 's located nearby, and EVERY time I 've had some sort ofissue. I 've paid in cash and gotten incorrect change, and one time an employee legitimately asked ME how much change they oweme. I am not kidding. I 've paid by card and gotten weird receipts saying that I got cash change (on a card purchase...dont askme how that even happens). I once used a drive through deal code from the app, looked at my receipt and noticed I got chargedfor the item anyway. I asked why, and she said oh the code didn 't work . Instead of telling me that, she decided to just chargeme and I guess hope I wouldn 't notice? Just a badly managed franchise location in all aspects.
Stopped in to grab an ice cream for myself and my kiddo. The cars ahead of me didn't pull up so the way so I was too far from the window to pay. However, the young woman opens the window, announces my total, and stares at me when I explain to her that Icannot physically reach her to pay right now. She asks me if I want to wait then. Bizarre moment #1. Next I get to the window tocollect our order when I'm informed that they ran out of ice cream cones so they have to put it in a cup. How did no one realizethis in the prolonged period of time between me ordering and finally being able to pay? Bizarre moment #3 happened as we ate ourice cream and kept finding broken bits of ceramic mixed into our ice cream. It was not okay. I called the number on the receiptthat allowed me to leave a message for the corporate office but when I tried to call the store directly to let them know thatthey could possibly harm someone if they continued to serve their ice cream, I found the number to be disconnected. Overall, Iwould avoid this place entirely as it's questionable on so many levels.
I?m giving five stars to everyone on staff today. They all were extremely friendly, pleasant and helpful. My food was hot and delicious. I appreciate how clean the restaurant was. I would definitely recommend this location.
We made an order for the promotion ?Buy one get one more for 1 ? and here the second same order was refused to give! It?s outrageous! We made order, machine proposed to pay for the second and we pay for second We asked for receipt of order, but weget one more reducing because we made order by the automat on cafe? Promotion didn?t work?! Left hungry?
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