Applebee's - Chambersburg

$2.99 for a Pepsi and they charge on refills. I feel like that policy is so out of the normal for this area that they should tell you before you get a refill. S... read more $2.99 for a Pepsi and they charge on refills. I feel like that policy is so out of the normal for this area that they should tell you before you get a refill. Staff could not print off a receipt. Staff asked manager to help but he apparently refused to come out from the back. My past experience with this store has been that the manager came around to check on things. Apparently not anymore. I can appreciate not having enough staff but I will go elsewhere that has reduced staff but still ma

Horrible service! We were the only people in line waiting to be seated for 20 minutes. 3 girls walked by us never said a word to us about being seated or the wa... read more Horrible service! We were the only people in line waiting to be seated for 20 minutes. 3 girls walked by us never said a word to us about being seated or the wait time. It took us walking through the restaurant to the bar to as to be seated. The girl got a snotty attitude told us it would be at least a 30 minute wait. Needless to say with a more than empty restaurant no one other than is waiting to be seated 30 minutes is in acceptable we left. This what’s at 5:30 on a Sunday evenin

We came to Applebee's for my daughter's 21st birthday. But that would be the only positive thing I could say. Normally when we go in there the energy and atmosp... read more We came to Applebee's for my daughter's 21st birthday. But that would be the only positive thing I could say. Normally when we go in there the energy and atmosphere is inviting but not the day we came in. It's been awhile since I last was in there and because of our recent experience, it will be awhile till we come back.

I visited the restaurant today, and despite there being several empty tables, we had to wait over 30 minutes to be seated. It seems they might be short-staffed,... read more I visited the restaurant today, and despite there being several empty tables, we had to wait over 30 minutes to be seated. It seems they might be short-staffed, but I wonder where management was to assist. The servers all appeared quite downcast, as if they were unhappy in their jobs. Management should consider organizing an event or something to lift their spirits. It was a rather gloomy atmosphere for lunch, but I have to say the food was good!

Specials were great. We celebrated my friend's birthday. Applebee's gave her a free dessert ?Kid-friendliness: Nice family atmosphere.Wheelchair accessibility:... read more Specials were great. We celebrated my friend's birthday. Applebee's gave her a free dessert ?Kid-friendliness: Nice family atmosphere.Wheelchair accessibility: Easy in and out. Wheelchair ramp on far side of the bar area to reach tables.