Tim Hortons - Chaffee

Coffee & Tea, Coffee, Coffee

Tim Hortons

★ 3.3 / 5 (1896 reviews)

Tim Hortons in Chaffee, NY, is a beloved Canadian café known for its inviting atmosphere and diverse menu, boasting an impressive average rating of 3.8 stars. Open from 4:00 AM to 9:00 PM, it's the perfect spot to enjoy a delicious meal or a refreshing drink any time of day. With plenty of options, including vegetarian choices, there's truly something for everyone. To ensure you have a seat, consider calling ahead at (716) 496-5424 to reserve your table. After your visit, we invite you to share your experience and leave a review to help others discover this charming eatery!.

Last update: 17.01.2026 from: Jenny

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★ 3.3 / 5 from 1896 reviews

Tim Hortons has recently faced a wave of inconsistent reviews, highlighting a decline in food quality and service that has left many patrons dissatisfied. Customers report cold or improperly made items, particularly grilled cheeses, with one visiting the drive-thru only to find the beverage they ordered was unavailable. Complaints also focused on rude staff, especially a manager who reportedly lacked basic customer service skills. While some locations still maintain a reputation for quality and satisfaction, the overall sentiment suggests a need for improvement to restore the beloved brand to its former glory, with hopes for a return to the high standards of yesteryear.

Jay

24.10.2023

★ ★ ★ ★ ★

I recently visited Tim Hortons and found the standard food and drinks to be just as expected. What really stood out was the friendly and helpful staff, who made the experience enjoyable. The place was also clean and well-maintained. Overall, I would rate the service, atmosphere, and food all a 5. I recommend trying their delicious doughnuts. The prices are very reasonable, ranging from $1 to $10 per person.

Jibba

24.10.2023

★ ★ ★ ★ ★

5 star all the way. They always have my order right. Heck, half the time they already know it. Right. On. The. Money. Extra large french vanilla cap, with a shot a exp, with a little milk and a triple triple. Always on point. And if it's not? They always make it right. Awesome workers with great personalities. Excellent visit as always. Service: Take out Meal type: Other Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Doughnut, Donut and Coffee

Michael

24.10.2023

★ ★ ★ ★ ★

5:50 am , how can be out of anything this early in the morning!? Poor excuse !!!! Service: Take out Meal type: Breakfast Price per person: $1–10

Jenny

12.05.2025

★ ★ ★ ★ ★

Grilled cheese panini with tomato is the most perfect sandwich ever when u add a bit of garlic to it!! It's always perfect. The bacon was all on only one side of the BLT... it was just ok... bacon just isn't a good quality, or maybe it needs cooked longer,idk

Amanda

12.05.2025

★ ★ ★ ★ ★

This is normally my favorite tim hortons but for some reason the women this morning Wednesday October 26th at 11:45 was very rude and wouldn?t give me a side of whip cream she said her manager wouldn?t allow it witch doesn?t make any sense because i getthem all the time at this exact location so disappointed I definitely think she?s new and hopefully she either stops hating herlife and putting that energy towards customers or gets fired because customer service ain't for you i wish i new her name butshe has very messed up teeth so not hard to point her out

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