Biggin Hill Charcoal Grill - Feedback

What Sue Charman doesn't like about Biggin Hill Charcoal Grill:
What has happened to this place.used to be amazing. Lady on the phone was lovely, polite and always pleasant. Phoned recently , the girl was rude, swore during conversation. Food missing from order, when I phoned to politely advise missing again, she “f”d and Jeffed, then hung up on me. When I phoned back to talk to manager, she told me his English wasn’t good and he wouldn’t understand, then told him, there is an “f... View all feedback. What Emily Willimott likes about Biggin Hill Charcoal Grill:
When in tonight at 9:30 felt a bit bad as it look like they’re just finished cleaning everywhere. Didn’t hesitate to cooking my order the food was absolutely amazing. Didn’t have to wait for long. The staff are very happy and friendly, rather than just standing there waiting for my order in the silence. They asked how my day was we all end up having a good old chat. Made me feel very comfortable to be in there Defini... View all feedback.