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Contribute Feedback What GemCity Life likes about Lake Rat Brewing:
Our group really enjoyed the Lake Rat Brew Juice (IPA), Lake Rat Mercer County (Lager)and Lake Rat Pickin’ Berries (Sour). The sour was excellent, especially for those not big on hop flavors. The Brew Nation Patio is beautiful and there was live music inside on Saturday. We’ll be back! Oh and the wood-fired pizza was delicious. Great crust and lots of cheese. View all feedback.
What Joy Joy doesn't like about Lake Rat Brewing:
Absolutely horrible service and the worst I have ever experienced. The manager didn’t even care that we were unhappy. Waited over 45 minutes and still didn’t have food. They can’t say they were busy because the place only had people at two tables (not large group) when we arrived. Watched at least fifteen meals be served to people who came in at least fifteen minutes or more after us. Keep in mind that I only ordered... View all feedback.
Great food and drinks. Employees were super friendly. 10/10
This place doesn't even deserve one star. Absolutely horrible service and ended up leaving after 45 minutes and no food. They can't say they were busy because we arrived before 6:00 p.m. and only had five people in the place.I was DEFINITELY AT YOUR PLACE. People didn't start coming in for the art show until 6:00. I know it was your place because after we ordered and had waited over 15 minutes People started coming in and getting name tags, that is when we were told the art show awards were happening. Also, nothing was going to be done about our issue with food until my husband pushed the issue. The poor girl at the register was confused on how to help us. DON'T TELL ME I WASN'T AT YOUR PLACE BECAUSE I WAS AND EVEN MADE SURE TO REMEMBER THE NAME SO THAT I COULD WRITE THIS POOR REVIEW.
Knowledgeable bartenders, awesome staff, great atmosphere, and great food. One of my favorite spots around the Lake area near home. I miss Kentucky but this area has been home for almost 2yrs now thanks to my wife and union local and enjoy coming here in my time off.
Our group really enjoyed the Lake Rat Brew Juice (IPA), Lake Rat Mercer County (Lager)and Lake Rat Pickin’ Berries (Sour). The sour was excellent, especially for those not big on hop flavors. The Brew Nation Patio is beautiful and there was live music inside on Saturday. We’ll be back! Oh and the wood-fired pizza was delicious. Great crust and lots of cheese.
Absolute worse experience. When we arrived there were 5 customers inside. 2 people at table, 3 at bar. Placed our food order at 5:44. At 6:30 had gotten our order but 13 other orders came out of kitchen in that time. When questioned the attendant the status of our order her reply was we are very busy. Asked 10 minutes later to refund our money the attendant didn't know how and would have to get a manager. Waited another 10 minutes then I personally found a manager. Our order was cancelled at that time. The worse customer service I ever. I would not recommend this place. Wish I could tell you what the food was like but never received it. They don't even deserve a star. Response to owner reply. At the time we placed the order there were only 5 people inside the building. The art festival people did not start arriving until after 6. Just an excuse on management part.