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I ordered online and was supposed to pick up my order from the drive through but there was a line of around 20 cars that wasn’t moving so i went inside to see if i can pick it up from there. I wasn’t approached or helped for a very long time until one of the employees told the other employee to come and help me. He rudely said i cant pickit up from there but i can change it in the app after which he clicked something... View all feedback.
12 min after I checked in for curbside to bring a simple medium fry out. Ridiculous!
When they are good, they are GREAT. But once in every few visits the quality of the food and service fall off.
I have literally never left a negative review before, but I’ve reached my limit.This McDonalds used to be the best location in the area. Now it’s a shell of what it once was. I understand the food is inexpensive and employees would rather be spending their weekends elsewhere, so what can you expect? That being said, where is the work ethic? When the bare minimum is not even being met, there’s a problem. The stale fries, the half full container, the hot fudge sundae without the fudge, the open sandwich container, etc… There is literally NO excuse when I am the ONLY customer in line. And don’t even get me started on the poor customer service. Oh my word. A smile and a polite greeting/farewell go a long way! Please take a little pride in your work, night shift.Okay, rant over. Please get your employees in order, Cedarburg McDonalds!Sincerely,A Frustrated Customer (and former fast food employee)
Ordered a Filet of Fish with extra tartar to try and ensure it’s made fresh. What a joke. For almost $6 I got an ice cold sandwich with a glob of unmelted cold cheese. Like leftover from another sandwich. Worst. Ever. As they are pretty much the only game in town I am more than willing to drive further for something edible. Too bad as I come home late often so they have had good business from me.
This may be the slowest McDonald's I have ever been to. Writing this review after waiting about 30min in the drive-thru. Only to get a burger like this. Disappointing...