Wendy's - Cedar Rapids

Why is the employee Cameron Williams, who appears to be 16 or 17 years old, smoking outside and behaving rudely towards the customers at the restaurant? read more Why is the employee Cameron Williams, who appears to be 16 or 17 years old, smoking outside and behaving rudely towards the customers at the restaurant?

I have always loved Wendy's food and always will. However, I was not happy with the rude and arrogant attitude of their millennial employees. I experienced this... read more I have always loved Wendy's food and always will. However, I was not happy with the rude and arrogant attitude of their millennial employees. I experienced this when I went through the drive-thru.

The restaurant was crowded and there was a rude customer ahead of us. However, the young lady at the counter remained composed and courteous. She replaced our f... read more The restaurant was crowded and there was a rude customer ahead of us. However, the young lady at the counter remained composed and courteous. She replaced our fries that had been sitting out for a while. The food was fresh and delicious. Despite the increasing busyness, she continued to go above and beyond in her customer service duties.

First of all, the woman working in the drive-thru sounds like she's eating the microphone and it's difficult to understand what she's saying. read more First of all, the woman working in the drive-thru sounds like she's eating the microphone and it's difficult to understand what she's saying.

This location requires new management, training and employees. at 12:30 a.m. I sat in the drive-thru for 10 minutes, the line never moved, so I decided to walk... read more This location requires new management, training and employees. at 12:30 a.m. I sat in the drive-thru for 10 minutes, the line never moved, so I decided to walk in. they had 5 people behind the counter that all look confused. a dame came in to get her strawberry frog, but one of the workers said that the strawberry frog was not ready. when the customer asked when the frost was ready, the employee literally said, I don't know and turned her back to the customer. I'll wait there for 5 minutes. a hired person asked if I were there to pick up a job. I told her no, but to make a command, she said okay and went away. I stood there longer and waited for my order. No one helped me, so I went out and drove to the wendy’s on center point, who had much better service.