Reviews - Via Sofia's
Reviews summary
**Restaurant Review: A Mixed Bag Experience**
This new eatery, reminiscent of Zio Johno's, has drawn mixed reactions from diners. While some praised the crispy fried zucchini and generous portion sizes, others lamented inaccurate orders and bland sauces, particularly the Alfredo. Customer service appears inconsistent, with several patrons reporting rude interactions and a general feeling of disregard. Despite its cute atmosphere and an appealing ice cream bar, many guests feel that the restaurant falls short of expectations. The consensus suggests it may neither capture the essence of an authentic Italian dining experience nor offer the quality diners seek, leaving room for improvement.
Was Jon Beard at Via Sofia's a mag?
I have high standards for Italian cuisine, and this restaurant met every one of them. The chicken Parmesan was fresh with perfectly crispy breading. The pasta was cooked just right, and the meat sauce was full of delicious flavor. View all feedback.
What Anonym dislikes about Via Sofia's:
Messed up my order in multiple ways. Requested to sauce sub fettuccini Alfredo (paid extra) and got a tub of plain noodles. Also request no lettuce on sub and got lettuce. Called in to the store and the young lady offered no help, and talked to me as if Iwas stupid. View all feedback.
Reviews from various users
Last update : 10.06.2025
Messed up my order in multiple ways. Requested to sauce sub fettuccini Alfredo (paid extra) and got a tub of plain noodles. Also request no lettuce on sub and got lettuce. Called in to the store and the young lady offered no help, and talked to me as if Iwas stupid.
I wanna like them more, but I just didn't like the chalky or like, sand like texture of the Alfredo sauce,it happens alot of places, one thing that I loved was their fried zucchini because it was actually sliced discs, they were pretty fresh juicy warmand the outside batter was crunchy. but inside the restaurant it is very chill and cute I bet there are more good food items,they even have a little ice cream bar, which I adored
Didn?t include all of our food in door dash meal and blamed it on door dash driver because they forgot. I caught the girl in a lie of the phone. This puts the drivers job at risk for something they didn?t do and I feel bad for that person now.
Lovely Italian dinner with a huge loaf if cheesy bread and fresh lettuce salad. The take home dinner meals are yummy ???? I'll be sure to come back!
The orders are always accurate, the food arrives hot, and the portion sizes are great for the price. This is one of our go-to restaurants. The staff is attentive and really friendly!
Last update : 31.07.2024
I absolutely love the food at this restaurant, and the owners are incredibly kind. I had the chance to meet them during my visit. The bread is fantastic, and the sauce has the perfect flavor.
Love the food. Great staff ?
I am averaging two visits here. The first was 5 stars all the way. The second was 3.5 stars. Pizza and cheesy bread the first visit were out of this world. The second time I got their version of the French dip and it was ok. I ate it because I was uingry but honestly did not enjoy it much.
I prefer the downtown location much more. The service here can be inconsistent. However, the food was served hot and was perfectly prepared.
Placed order for carryout at the restaurant. Staff was super friendly, recommended deals. The food was hot and fresh. The Gondolas are so darn good, if you have never had one your missing out!
