Reviews
What User likes about Pepperjax Grill:
had a problem once, but mgmt quickly made it right. there was food for me every other time excellent and customer service top animal. I could only wish more places! View all feedback.
What User doesn't like about Pepperjax Grill:
My experience at Pepper Jack's was extremely disappointing. Upon arriving at the restaurant, we stood at the counter for 10 minutes without any of the employees acknowledging us. Despite there being no other customers around, the workers seemed more focused on menial tasks than on providing us with service. When we finally asked if they could take our order, they assured us they would be with us shortly. However, aft... View all feedback.
Reviews from various websites
Used to be nice. Both workers working today were visibly high on something. Mumbling words and not being able to stand still without almost falling over. Threw...
read moreFirst time experience, went in to try it out. Didn’t have a clue what to do but the two workers there, Cailyn and Jeremiah, tremendously helped us out. Enjoyed...
read moreMy experience at Pepper Jack's was extremely disappointing. Upon arriving at the restaurant, we stood at the counter for 10 minutes without any of the employees...
read moreHad a problem once, but mgmt quickly made it right. there was food for me every other time excellent and customer service top animal. I could only wish more pla...
read moreTried to look at the menu in line and the cook started bantering about what to order and just being noisy. I know it is supposed to be part of the atmosphere, b...
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read moreAt Pepper Jax, the dining experience seems to vary significantly. While some patrons enjoy delicious food and commend attentive staff, others report frustrating service issues and chaotic management. Concerns include long wait times, unprofessional behavior from employees, and mixed-up orders, leading many to leave disappointed. However, there are shining moments where attentive team members, like Trey, make a lasting positive impression, and food quality receives praise. The atmosphere is noted for being clean, but some customers recommend improved infrastructure for condiment access. Overall, Pepper Jax shows potential, but inconsistent service may hinder long-term success.
The food is Always made to order and The French fries are the best!
Been there several times now, haven't had a bad experience. Been ordering rice bowls, so good I'm afraid to try anything else. Service has been top notch every...
read moreA little taste of Philly in iowa! Favorite hot sub sandwich around, won’t have nothing else like it!
Store is disgusting and employees are rude food is good if you wanna risk it for the biscuit and end up sick
Food was great as always. Not as clean as usual, sneeze guard over grill was so greasy, you couldn't see through it.
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read moreProbably the only decent fast food left in Iowa. Pepperjax never disappoints!
Both Sandwiches I have had there are tasty, they start fries for you right away, if you want them and they make for a speedy process. The dining area was decent...
read moreFirst, the staff on tonight were exceptional. The food exceptional. The problem and reason for 3 stars, they were consistently treated poorly while we sat and a...
read moreFirst time eating at this location, and was really looking forward to it since my local P-Jax closed down. Walked in and one of the first things out of the shif...
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