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On this visit, I had the worst experience ever at Zaxby’s. My order was wrong, the wait time was excessively long, and the place was dirty. It’s surprising that... read more On this visit, I had the worst experience ever at Zaxby’s. My order was wrong, the wait time was excessively long, and the place was dirty. It’s surprising that, with more than 10 employees working, the service was still so poor. I hope my next visit will be better!

Had meal. Chicken was a bit firm like it needed more time. Entire management team sat in back of seating area with all the customers whining about work. read more Had meal. Chicken was a bit firm like it needed more time. Entire management team sat in back of seating area with all the customers whining about work.