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Contribute Feedback What Cierra Shepherd likes about Firehouse Subs Henry St:
Just tried this for the first time and it was very yummy! The staff were all very friendly as well and the store was clean. My only complaint is it is a little pricey for a sandwich but still 5/5 stars! View all feedback.
What Antonia Fredrickson doesn't like about Firehouse Subs Henry St:
My food was trash . The service was trash . Haven 't gone back since . BTW this was supposed to be a Italian chicken salad which includes pepperoni and salami which i paid for and did not receive. Great job at messing up a salad didn 't know that was possible. View all feedback.
Later, I decided to reorder the same combo through the app, this time choosing the bowl option, which came to about $14. It seemed like instead of charging me for the combo, the server listed each item separately, leading to a higher total. I guess I need to start placing my orders through the app from now on.
I ordered a cheese and steak sandwich, but I was disappointed to find that 85% of it was just bread, with only a thin layer of what seemed to be low-quality meat. This will be my first and last visit to this restaurant.
As someone who follows a gluten-free diet, I was thrilled to discover that they offer gluten-free sub rolls! I eagerly ordered the steak and cheese combo, and it turned out to be the best sandwich I've had in months! Thank you for being so attentive to dietary restrictions!
I had lunch here yesterday, and I was disappointed to find the food just average and overly expensive. Furthermore, the manager's demeanor was quite unprofessional; I saw one of the staff members leave in tears. Firehouse definitely needs to make some improvements.
My experience at the restaurant was quite disappointing. The food did not meet my expectations, and the service was just as lacking. I haven’t felt the need to return since then. I ordered an Italian chicken salad that was supposed to come with pepperoni and salami, which I paid extra for, but they were unfortunately left out. It’s hard to believe they could go wrong with such a simple dish.
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