Doubletree By Hilton Golf Resort Palm Springs

Initially, I wasn't sure what I wanted so I booked two rooms for my small family. Fernando, at the front desk, listened to my needs and came up with a fantastic solution that saved us money and gave us a wonderful room. Fernando understands customer service, Hilton could use a lot more Fernandos!Rooms: 5/5

The overall impression after staying in the hotel is that nobody cares about a good service: We got an incorrect room assigned. It was supposed to be wheelchair accessible room with Mountain View but they gave us a regular room with a view to a wall. Hotel is outdated: carpets need replacement, doors scratched and damaged, the air conditioner has a moldy odor.I would recommend searching for a better option when staying in Palm Springs.

Very noise from other rooms , call front desk and didn’t resolve the problem. Front desk staff told me that I can either switch the room or switch the hotel and she doesn’t have time for my issue . Both besides lamps are not working , coffee machine has full water from previous guest , AC is not cool and WI-FI is unstable.

This was our first time staying at the hotel and we had a great overall experience. My kiddos loved when the property manager, Chris went above and beyond delivering ice cream to all the guest at the pool. It was very helpful during the extreme summer weather. Thank you for a wonderful family vacation, Doubletree. Until next time :

We attended a conference at this hotel. We weee in the presidential suite which was beautiful with a lovely view of the mountains. The only thing missing was a microwave in the bar area. Bed was comfortable, and the hotel was beautiful.Rooms: 5/5