Dairy Queen Grill Chill

Tried to get a shake using the drive-thru at 10:05pm today 02/10/2024. When I pulled up to the speaker box an automated message played that said DQ was closed and to come back tomorrow. I was confused as the online hours showed the drive-thru was open until 11pm. As I drove off I noticed an employee outside and asked if the hours online were incorrect and he stated they were open but not serving desserts.It seemed more of a deliberate tactic by the employees to not service guest because why would the automated message be on informing guests they were open with a limited menu? Very disappointing.

I love DQ especially the banana split. I ask for cherry to be substituted for the chocolate sauce. That way I get 4 servings of fruit and 3+ servings of calcium-rich and low fat ice milk and whipped cream. But this guy says they don't have cherry syrup so I said 2 servings of strawberry (normally 1 strawberry, 1 pineapple, 1 chocolate). I got the 2 servings of strawberry but no pineapple; instead he gave me chocolate. What part of substitute for chocolate did he not understand? Also, the ice milk was not soft serve; it was hard scooped. Menu items should be standard across stores.

I love dairy queen and I've never had a bad experience here ever.

Cold food took forever and we were the only customers.

I mean, it's Dairy Queen. As long as they make the cones and the blizzards well, then what is there not to like? My boyfriend and I were hiking all day and needed something sweet. We stopped here at the end of our day and got a small sundae and a blizzard. Service was quick, seating area was clean, parking was easy. Compared to other DQ locations, this one had a good amount of seating and seemed rather new and well kept.