Bistro - Castlereagh

From the outside this place was very inviting and inside the was also very pleasing to the eye but alas it all went downhill from there on the sevice poor the s... read more From the outside this place was very inviting and inside the was also very pleasing to the eye but alas it all went downhill from there on the sevice poor the server didn't know what the veg of the day was our meal included wine red/white I asked could I have rose but the manager said no rose left in hotel or bistro wrong sides served ,sirloin fatty and grisly then waited a long time to get dessert,I won't be rushing back sorry can't recommend this place

Recently had occasion to visit The Ivanoe a couple of times over a weekend. Evening meal on a Friday night then a Saturday afternoon lunch. The evening meal was... read more Recently had occasion to visit The Ivanoe a couple of times over a weekend. Evening meal on a Friday night then a Saturday afternoon lunch. The evening meal was average the lunch poor.The restaurant itself is pleasant with a nice atmosphere and friendly staff. Service was good but the food just isn't up to the standards it needs to be. Menu is bland and uninteresting with the food lacking flavour. For example the lunchtime chicken curry was boiled rice with lumps of chicken in a curry sauce made from a packet mix. A little bit of imagination could have added some fruit or vegetables into it to make it more interesting. Burger was un seasoned beef on a plain bun, no dressings or salad. Fish and chips leaking cooking oil. Not good.Sorry guys but I know you can do much better than this.

First visit to this place today to meet friends for lunch, our table was booked for 1pm a table for 4, we were seated beside the door as you go in to restaurant... read more First visit to this place today to meet friends for lunch, our table was booked for 1pm a table for 4, we were seated beside the door as you go in to restaurant from patio area outside, was very cold in restaurant as air conditioning was on and the draft we got everytime someone came in the door was unreal we ended up sitting eating our food with coats on (not very formal) we had asked to be seated at another table because of draft and was told other table was booked but infact this table didnt seat until after we had finished our meal and paid the bill and heat was turned on which didnt solve problem as we got draft from door everytime it opened.found service very poor we were approached 3x by the same waitress asking were we ready to order which we were not as we were having a catch up and we felt rushed to do this as she was pacing side to side. food arrived but my meal was wrong and my side order wasnt very hot which made meal less enjoyable. Menu was ok not very appetising and could really have done with a sunday carvery type of deal. Poor customer service all other tables seemed to be visted to see if everything was ok apart from ours. Disappointed as we had heard good things and if we had of known a seat besidr the door was gonna be given we would have went elsewere,felt rushed eating our meal so no time to enjoy it or surroundings.

I had not visited the Ivanhoe since it was renovated, and the new decor looked beautiful. However, looks alone cannot improve business if the staff are not atte... read more I had not visited the Ivanhoe since it was renovated, and the new decor looked beautiful. However, looks alone cannot improve business if the staff are not attentive. My husband and I went to the Ivanhoe for lunch, but we sat for 15 minutes without anyone coming over to give us a menu, take our drink orders, or take any orders at all. The service was poor.

My husband and I booked a table here for 2 Saturday before Christmas. On arrival and before I got my coat off the staff were very keen to take drink order, howe... read more My husband and I booked a table here for 2 Saturday before Christmas. On arrival and before I got my coat off the staff were very keen to take drink order, however, this didn't arrive until we asked for it when our starter was served approximately 20 minutes later. Seems the staff were so busy they got carried away with taking orders and forgot where they needed to go. Overall, we enjoyed the meal, food was great quality and delicious. We would recommend a visit to this beautifully refurbished hotel.