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Contribute FeedbackDespite complaints of slow service and frequent order mistakes, McDonald's in Castlegar is a popular stop for travelers due to its convenient location and decent Wi-Fi. Customers have voiced frustrations over portion sizes, cold and flavorless food, as well as frequent errors in their orders. However, some patrons appreciate the friendly staff and the unique touch of fudge on sundaes. While some recommend trying the nearby A&W or McDonald's in Trail for better service and food quality, others find the Castlegar location to be a reliable spot for a quick meal or a work break.
McDonald's has really improved the look and feel of their restaurants, and in an almost-rural place like Castlegar, the fact that you can count on Mickie D's for good WiFi means it IS THE GO-TO place to catch up on emails before you business call.
We ate here for a quick lunch on our way to Trail. We ordered McDoubles and drinks. I have to say these were the worst McDoubles we have ever had. They were pretty tasteless and almost sterile. We have had way better at other locations. This one was not up to snuff this day. They need to kick it up a notch!
Standard McDonald's ... the restaurant is small and the layout sucks. Generally not very clean either. Seems they should hire more staff to clean tables, replace condiments etc.
I pulled off the highway to fuel my rig and to catch a quick bite. It was late morning and the McDonald's breakfast menu was still on offer. I was served within a minute of lining up, but it took ten full minutes to get my very simple order. During my wait, another patron had a melt-down over the length of the wait. Never have I seen such slow service in a so-called fast food restaurant.
Mcdonalds is suppose to be quick? Forget that. Always pushed to the parking lot even tho I get there and my food comes out immediately at times. Mcflurry is quater full most of the times and straight ice cream at the bottom. Complained to head office but rudeness and ignorance of newer staff and one manager. Nothing was done. Most food ordered is wrong through drive thru but not leaving out inside.