Qdoba Mexican Eats - Castle Rock

Great place the waitress was very nice and helpful. I like patty melts and there's was extremely good

Horrible and exceptionally rude staff. We had the worst dine in experience today in this Qdoba outlet. I ordered two veg burritos and veg tacos. I made it clear multiple times there should be no meat. The guy who was preparing the burrito went to get the fajitas. I told the staff person who was supposedly the manager himself to entertain other customers while I waited for the fajitas. But this person kept ignoring me even when the fajitas arrived and kept serving other customers. I had to intervene and ask him to start my order. He gave a very rude expression and talked very rudely to me. Two customers in line acknowledged this man was being very rude. On top of it he was very careless with my order. He kept on dropping chicken pieces on my burritos. I had to ask him to redo both my burritos. But he messed up with my tacos and put in chicken pieces in it. We didn?t realize until we were half done with our tacos. When I complained there was no remorse in their part. Not only this, when I was trying to explain them their fault the other person came in took my bowl and threw it in the trash and said ?You are done. Leave the store.? Pathetic service, highly impolite and rude staff. Why should I leave the store without I being compensated for the for your blunder. Is this the way you treat your ?all? your customers?? This store is a blemish due to its staff. See below picture of my half eaten bowl whose picture I managed to get before it being thrown into trash without my consent. You see chicken pieces in it. No remorse guys, no remorse on your part.

My family and I visited this location on the afternoon of 26 April and the food tasted good as usual, but the dining area was really dirty with food, trash, and spilled drinks on the tables and floors?and don?t get me started on the fountain drink machine! As we were eating, after cleaning off the table and booth seats ourselves, we overheard what appeared to be the shift manager (the only one wearing a black shirt) and someone who seemed to be his mother talking and she was telling him how to clean the tables while he protested telling her he didn?t need his mother telling him what to do (though clearly he did). I love Qdoba but I won?t be returning to this location until some things change.

Food was mid tbh shrimp was rubbery ngl guacamole was only at the end of burrito : . Not great but not horrible Oh and there was also a pinto bean in my black beans

Although the bowl was tasty, it wasn't as pretty/appetizing as I would like. I do not like what they've done to the interior of this store. It's very industrial, not very welcoming.