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Contribute Feedback What User likes about Pino's Italian Kitchen:
my father and my stepmother live in Castle Pines, they have been here for years and it is one of the best Italian restaurants that they swear. I went here tonight with my father and brother, eating was really amazing. the banans promote for two was so delicious, I took a picture of it after we swallowed a part of it, it didn't take long. 5 stars and the chef sam was great, great. View all feedback.
What User doesn't like about Pino's Italian Kitchen:
The kitchen itself was excellent. Everything we had tasted very fresh. The standout was the sauce for the lasagna; the Bolognese was exceptional. You could truly appreciate the care and detail that went into creating that sauce with every bite. It was a wonderful experience. Unfortunately, we won't be able to return, but the factors that led to our low rating are directly related to this establishment. They were kind... View all feedback.
Like many recent reviews, my experience was disappointing. Everything, from the service to the food, was lacking. It was especially frustrating because we wanted this to be a fun night out with the kids.
We have been patrons of this restaurant for years, but tonight we were surprised to find it nearly empty on a Friday evening. Despite our surprise, we decided to go in. We were informed there has been a change in management. Unfortunately, the food was disappointing. The risotto was burnt and overcooked, while the Mahi Mahi was served blackened. The Gorgonzola sauce had a burnt flavor, and the pasta was thick and undercooked. The gnocchi arrived in a scorched sauce. When the owner came to our table, we expressed our concerns, and he took the plates away, apologizing. However, we were still given the bill for the food we didn’t eat. We paid and tipped our server, as this was not her fault. It seems that what was once the best restaurant in Castle Pines has now lost its touch.
Food has taken a slide, service still decent, but the live music is jarring... not often do you expect to get serenaded by country music on full blast over Italian. The lovely vibes you used to come for are gone. And dare you not order the pizza. Sad to take this one off our dining list. Service: Dine in Meal type: Dinner
Avoid this place. New owner. We were here for our 8 year anniversary. We have come to Pino 's every anniversary for the past 6 years. We have also dined here on the fly over this time on days that were not occasions. The food has always been exceptional. Piper was working at the time and sat us promptly. I noticed that all of the fire dept. gear was missing from the faux balcony and asked if Joe was still the owner. She replied, No. He sold and retired. . This wasn 't a red flag and didn 't deserve to be. My wife and I ordered a glass of wine each for the occasion and ordered the bruschetta as we normally have done. The dish came out after some wait time and it did look different, but again, nothing to be apprehensive about. We both took a serving. The bread was not toasted at all and it was sitting in liquid on the plate. It was soggy and barely had taste. The owner came over and asked about it. We said that it wasn 't toasted and it was soggy. It was bad. The owner replied, it is supposed to be toasted. Let me go talk to my kitchen. . He took the plate and shuffled off. We both ordered our usual dish of the Chicken Penne. My first bite was tasteless and the chicken was repulsive. It was tough, chewy, and barely had flavor. The dish was dry. The original owner 's dish had a bit of an oil sauce along with small garlic chunks. The dish was bad. My wife felt about the same (though she was trying to be more of a positive mindset. . We were at the end of the dish (though I left less then half of the served 'food ' on the plate. and the relief kid waiter (skinny teen whelp with dark slicked back hair comes by and 'drops ' the check on the table while we were still dining. I say out loud, Well looks like we aren 't having dessert after all.. as I clap my hands in disgust with the visit. While we are sitting there he buses the table and takes the drink I am still nursing. I paid cash and the kid asks if I wanted change. I said no. He then makes a comment about the dining experience from before he took over our table. Which leads me to believe there was chatter in the kitchen/back area that possibly included the owner in this chatter. Possibly why the check was dropped while we were still dining to get us out of there sooner (though this sentence is based speculation on his comments. . I ask the kid in disbelief, Do you normally clear the table while people are still finishing their meal? . (and I don 't mean taking a plate or two that were empty and pushed to the side.... but everything. Including the drink I was still sipping on. . We get up to leave and the kid continues going in a passive aggressive confrontational tone. I stopped and turned around and told him, Please do us a favor and stop talking to us. . The food and the service was absolutely appalling. To be honest, if the kid kept going the night would have ended differently. Let 's add the fact while we told the owner the bruschetta was bad, it was still on the bill. We unfortunately will never return to a restaurant that we have been regulars to for 6 years with the old owner because the new owner does not come close to quality or care of what was once there. Thanks again for the wedding anniversary memories.
Love the staff! From the hostesses, bussers to the servers, there is always such a FABULOUS vibe in this restaurant. Katie took such good care of us and the food was absolutely delicious! Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 4 Service: 5 Atmosphere: 4
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