Annaba - Full Menu

With my first date in the walnut restaurant, where the employees at the reception were very welcome. I ordered the eye fillet, which was excellent, cooked mediu... read more With my first date in the walnut restaurant, where the employees at the reception were very welcome. I ordered the eye fillet, which was excellent, cooked medium to perfection, the lines were also delicious. my date had the murray cod with risotto that she said we were also delicious. two wonderful meals. the staff was very efficient and punctual. also the ambiente was good, I asked for a table from the main center of the dining area so that we could talk. we were accommodated accordingly. highly recommended. Thank you.

We have eaten here many times over the last couple of years as the food has always been excellent, the service of a high standard and the environment classy. It... read more We have eaten here many times over the last couple of years as the food has always been excellent, the service of a high standard and the environment classy. It is our favourite restaurant. Yesterday at lunch however something went drastically wrong. After being seated we were given some water and then ignored for 30 minutes. We had to call the waiter to order our food. We then had to call again to order wine. All through the lunch we had to pour our own water, not a big deal but it has been always been done for us previously. We had no entrees and our mains took about an hour to arrive after ordering. My wife ordered the eye fillet done medium well, with the mushrooms deleted. When her meal arrived the mushrooms were prominently on top. No big deal, I quickly took them as I enjoy mushrooms. The steak however was not done as ordered, it was medium rare. As a result she was unable to eat most of her meal. At no time during our meal were we approached by a waiter or the manager to see if everything was OK. If this was done the problem with the steak could have been fixed. We noticed that other guests had lengthy waits for their meals, we overheard the people at the next table advising the waiter that they would have to cancel their main meal as they had an appointment to attend. Their meals then quickly arrived but they had to eat their meal quickly and rush off. We also noticed that empty plates were not removed from tables, one guest we could see had the empty main meal plate in front of him for more than an hour. It was not busy, there were only four tables of guests, a total of 7 people. The manager "team leader eventually was summoned (she took around 10 minutes to come to our table) and we politely explained that things were not as they should be. She was very apologetic and said that several staff were being trained. We also discovered later that the regular chef was not working that day. The manager arranged for the cost of my wife's main meal to be deducted. It is also worth noting that the prices have increased markedly, the eye fillet now being $52, about a 25% increase on the previous price if I remember correctly. Overall a very unsatisfactory experience and it seems we will be looking for somewhere else for our regular city lunches.