El Pollo Loco - Castaic

This was the best restaurant experience. The chicken burrito I ordered was incredibly fresh and the staff were very accommodating. The chicken burrito combo even came with chips, and they were kind enough to let me replace the Loco salad with another option. The Loco salad was delicious and the Zilantro Dressing was amazing. El Pollo is definitely one of my favorite places to eat.

Staffs very friendly and orders came out on time. Dining area is clean and tables bussed. I live on Copper hill and we have our local EPL nearby but this restaurant serves better and food is always fresh?it's worth the drive to Castaic!

I used to come here since 2012 and it has gotten SO BAD. I have noticed under new managers the chicken comes out like this. For the past few months the chicken has been dry, burnt, and tastes like rubber. When i called to complain that I received no receipt and why i paid so much for this quality the manager ?MAYTE? had the audacity to laugh and giggle to her co workers. NEVER AGAIN

Gone to other Pollo Loco locations but never had such great customers service! NAKUL was very professional when taking my order payment. His customers service was insane! Keep that great vibe?

I used to come here since 2012 and it has gotten SO BAD. I have noticed under new managers the chicken comes out like this. For the past few months the chicken has been dry, burnt, and tastes like rubber. When i called to complain that I received no receipt and why i paid so much for this quality the manager ‘MAYTE’ had the audacity to laugh and giggle to her co workers. NEVER AGAIN