Steak 'n Shake - Feedback

They combine the uncooked fries with the cooked ones. The bacon was burnt. The burger patties lacked a proper sear. Good luck to the next customers!

The Frisco Melt was disappointingly dry. I ordered a cup of chili but didn't get any crackers or a spoon. This wouldn't be an issue if the waitstaff were availa...

The cleanest steak ‘n shake, which we have ever in- most beautiful employees and overall great experience. manager followed to make sure we were happy. will be...

Burger fries and soda late night, open on July 3rd until 10pm. Very friendly place. Now self-service. You order at front kiosks, they make your order, and call...

Staff was really nice. I noticed my sweet tea was hot after pulling off, and I came back through the line, and they gave me ice, no questions asked!

I honestly have no idea what has changed at this restaurant, but it's absolutely incredible! Our burgers arrived neatly packaged in a box and partially wrapped,...

The milkshake was tasty, but the Frisco melt was excessively greasy, and the fries were soggy and cold. I had to throw away most of the food… I won't be orderin...

Typically, I enjoy a great meal here, but my recent visit was disappointing. The fries were cold and limp, and the small side of cheese sauce that could have sa...

The shakes were great! The burgers ,not so much. They were greasy, and bare, no onion, tomato, nothing.

Even though it wasnt I expected. It was good. The shake was the best. I forgot how good they were

We started doing Wednesday milkshakes after picking up my granddaughter and her friend from middle school. They have BOGO shakes until 4pm, so I order in the ap...

Ordered a hotdog without mustard and ketchup for my daughter and it came with both. I made sure to be clear it needed to be plain. This is the second time. The...

Typical New Era Steak and Shake. Kiosk to order, no plates, self serv and cleanup. Sad what these previously thriving eateries have been reduced to. They have l...

Long wait in drive through. They stopped selling chicken tenders! So sad. 2 people, 2 milkshakes,2 fries and a hamburger $19.11. Overpriced.

Frisco melt had no sauce. I ordered a cup of chili and didn't receive crackers or a spoon. Wouldn't be a problem except they don't have wait staff anymore to as...