Gran Caffè Delle Terme

In an excellent setting, a bad service: we ordered breakfast, they gave us pasta and organized and then, quietly people were served after us. The coffee came after our solicitation, as if nothing were. Too bad.

Great location and very refined local. I was also pleased with the need for gluten-free meals. I ate a great first with boar ragout. Friendly staff and attentive director. Recommended!

I've never been in such an embarrassing situation. At dinner I asked to eat sausage, for my son, which was reported in the tourist menu of 29 euros. The waiter replied that the sausage could only serve if I had chosen the whole menu. I confirm the whole menu and ask him, however, to bring immediately the appetizer sausage and first I would have eaten it). We waited 40 minutes and the waiter brought the appetizer. Abundant, too much for one person. I'm telling him I'd pay him anyway but bring him back. We wanted sausage! After a short trip with the director, they bring us sausage only one, badly cooked) and, after 15 minutes, a second not required of meatballs and stinco. My hungry son ate it. Subsequently, in the mutual embarrassment with an irrepressible disappointment, they brought me another portion of sausage, inevitable. In the end, we got a discount of......4 euros. We paid 25 euros ....and they gave a preserved ice) to my little one. Pathetics

We're not here. Old man, he didn't return...old and worn out by shame, dirt and bad service.

Billing bars, service insisted with unjustified expectations. No menu. Old and dirty chairs, shackle curtains such as pedane, hair in the poor chips served in a...posacenere. shame.