Chipotle Mexican Grill - Cary

Eating was good, because I always enjoy my chipotle. but just wanted to comment on how absolutely rude one of the employees was. the ice machine was broken that I was not informed about when I bought my drink. I then went to the theke to kindly let her know that it was broken and the girl at the pick-up/going counter was so rude and said? I have no help, and I said, have you nowhere in ice and she said, and turned to do something else and never made eye contact with me. I know the things have to do, but I wish people could act more professionally.

Ordered two steak bowls online, they were incorrect. : I received chicken bowls instead. The food also tasted old and honestly not good.

This is my go-to Chipotle. They are fast, friendly and the food is decent quality. Only issue I've ever had is that the two times I ordered online for pick-up my order was incorrect. So now I always order in person. Update 5/26/22: I have tried online pick up order once again, and again the order was wrong. I did not order guac, cheese or lettuce on my bowl. I?m okay eating all these things so it?s not like in the past where I couldn?t eat it, but it?s disappointing I can?t order online and get my order online and ever get the correct order.

Great location. Love that it is bigger inside than most Triangle Chipotles. Plently of places to sit with your crew. The inside was a bit dirty but it was a busy weekend. Just wish someone could stay on top of washing tables. Veggie bowl is now peiced at 7.70 so is the chicken bowl at 7.70 its 8.34 total with tax. The staff was SUPER friendly. The food was excellent and fresh.

That was delicious. my daughter and I had both bowls. the 2 youngs on the line they made were very nice. but I give this place a 2 stars because of the terrible setting of both the managers on service and cassians. the manager has sprinkled fresh rice into the line while he cuddled. then the cash broke their eyes on me while they declared rude, they could not provide me chips for my guacamole. I asked her to check with the manager who went on a huge encoder over chips, but finally handed over a bag to us. the manager continued that if someone has a problem with no chips, the cashier is to get him. really violent! we came 2 hours before the conclusion on a Friday and they had a complete dining room. then the manager had the boldness to turn the lights in the dining room, while the guests were dining room around 9:45. the cute line employees are striving to restore the light. it is never acceptable to mistreat their patrons and from this reason I will never again become this chipotle ever!