Starbucks - Cartersville

Pitiful joke the girl is texting on her phone as we’re waiting way too long for our order

The customer service was terrible, both employees looked like they hated their job, very rude. I also waited 20 minutes for 1 Carmel Brûlée that tasted like garbage. They did not call out names so it was very confusing whose coffee was whose. Overall could be a lot better. I get that there was a lot of customers, but they needed like one more employee working with them. I use to work for a Starbucks myself and it wasn’t that hard . Even during a rush with a long line of customers.

The customer service was on the bad side and they were out of most things and I ordered my drink (hot cocoa) to be on the colder side but not iced. Then when I get the drink back it’s even hotter than when they usually give it to you.

The barista Delilah was so unbelievably rude. I’m never coming back here. How hard is it to make a mocha?

Great service, friendly staff the drink was on point!