Reviews
What Lisa Bryant doesn't like about Krystal:
Only had one cook. Very busy. Hamburgers were so soggy. Kids wouldn't eat. Waste of time and money. Bathrooms were disgusting. Ruined my trip south for the burgers we use to love View all feedback. What Summer Banks likes about Krystal:
The krystals were great and the service was great. The staff was friendly and our order was right on time. Not a fan of the pimento cheese but thats just bc it was sweeter and i prefer spicy pimento. View all feedback.
Reviews from various websites
Waited to place an order thru the drive thru for about 5min no one came on to take my order. There weren't any other cars in line they were open
After 3 times of trying to get my food correct they still couldn't do it. Worst place to eating Cartersville Ga. Please don't waist your time. The manager was e...
read moreThere only 3 employees working. The two ladies working the front and window were rude and their facial expressions were mad. I watched the lady at the window ta...
read moreLet me first say that the African American lady that was working this morning was very rude had an Nigerian Accent. Older lady. I pull up to the drive through a...
read moreThe krystals were great and the service was great. The staff was friendly and our order was right on time. Not a fan of the pimento cheese but thats just bc it...
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read moreOverall, the reviews for this restaurant are mixed. Some customers were disappointed with the slow service, rude staff, and lack of cleanliness. Others praised the quality of the food and friendly service they received. One customer mentioned their disappointment with the pre-ordering system and lack of available items, but appreciated the friendly service. The unique battered fries received mixed reviews, with some enjoying the taste while others found them greasy. Another customer expressed gratitude towards the hardworking staff despite being understaffed. Despite the mixed feedback, the general consensus seems to be that the restaurant has room for improvement in terms of service and cleanliness.
It was good, though the drive-thru experience was very slow. Over 5 minutes per car. I haven't been to a Krystal in a few years, and nearly everything was exact...
read moreWow, this is my favorite place to eat I can't get enough of the Burgers and the fries were just as good.
They're awesome at this Krystal they replaced my food. After I ordered chili cheese tots but got chill cheese fries instead. And didn't give me any static.
I want to thank ALEXIS she graduates tomorrow. And TJ? They was the only 2 working! KRYSTAL COMPANY...YOU SHOULD BE ASHAMED!! OUR FOOD WAS GOOD...BUT DAMN 2 PPL
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read moreWe got a bunch of stuff for about twenty bucks from this location last night when we were staying at the hotel across the street (it was about all we could
Food is good, but then again, most Krystal locations have good foodNight shift is a jokeMultiple times waiting to order for 5-10 minutes.
This is my first time at a Krystal.
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