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Contribute Feedback What Maria G likes about Gold Dust West-carson City:
The room itself was good, comfortable bed, all needed items present. However, despite the room being non smoking, the smell of cigarettes was always there, especially noticable during the night.The service very friendly, the included breakfast was alright.Bowling was very fun View all feedback.
What Lea Janssen doesn't like about Gold Dust West-carson City:
The smoke smell is really bad and it even got into the room through the a/c unit. The a/c doesn’t work well but works. The light on the alarm clock is so bright, I had to put a towel over it so I could sleep. Early this morning, the “entry” light turned on by itself and I can’t get it to turn off. On a good note, the tv was nice.The staff seem like you’re bothering them if you have a question or need anything (there... View all feedback.
So the AC fan sounded like a card in the spokes of a Bike. No cleaning of the rooms while we were there unless you asked for it, but wait you get charged after you leave for cleaning the room each day. Floor carpet was so dirty it left dirt stains all over our 11 month old as she crawled around on the floor. Best thing of all on day of check out which is 11, maid service decided at 8:30 we should have been gone and decided to enter the room without knocking. Bathroom sink leaked out on the bathroom floor so every time we turned the water on the floor got wet and again our 11 month old got into that. Toilet would run when you flushed so shake the handle.
To counter a few other reviews. Firstly the bed, if it’s a bad bed/pillows I’ll always wake up with a raging headache, I woke up this morning with no headache so a big for the bed and pillows. Secondly the smoke, I hate the smell of ciggys after quitting 10 years ago, I had no issue with the smell here, both in my room or in the hallway. Thirdly the shower was the perfect pressure, no idea why people mentioned it was too strong, and I’m currently sunburnt. On top of that Service was amazing and my room nice and clean!
SAVE YOUR MONEY AND DO NOT STAY HERE!This is one of the worst hotels I’ve ever stayed at. If I could give it 0 stars, I would!From the second you walk in, the smell of smoke is suffocating. The building itself feels very gross and off-putting.In the room, the walls are paper thin. As soon as I stepped in, the room reeked of cigarettes and sewage. I feel physically sick to my stomach. I had to go to Walmart to buy air freshener to last the stay here.Unfortunately my stay is non-refundable, so don’t make the same mistake I did. Please save yourself the cigarette headache and stay somewhere else!
Me and my family have been coming here for years. We love it. Hotel is always clean and the staff is very friendly. If you are visiting the nearby area I recommend staying here.
Pretty good for the money. Beds are a little stiff but overall comfortable. Room is clean. It's in the casino so some cigarette smell is present but not overwhelming in our room on the third floor.
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