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Contribute Feedback What Lori Payne likes about Firehouse Subs Carson Hwy 50:
This was my first time at any Firehouse and had the pizza meatball. I am gluten intolerant and was ecstatic when there was a gluten free bread option. The cashier was even nice enough to remind me that the meatballs have gluten to bind them. The sandwich was delicious! (Especially the bread). The pickles were so awesome I got some to go! If you love a great sandwich,this is the place to go! View all feedback.
What Marco Ybarra doesn't like about Firehouse Subs Carson Hwy 50:
Came in an was patiently waiting to order. The guy in front of me said he had drove 30 mins just to get a sub from this location (being in his area they didn't have one . SO I placed my order to go(mind you the guy i front of me ordered first . they call his name, and then they called mine. Got my food and drove to my house to eat my subs that I had gotten for me and my brother. To our surprise, they had gotten are o... View all feedback.
If you order the gluten free roll they will ask allergy or preference due to them having a separate area to make the gluten free sandwich.
This was my first time at any Firehouse and had the pizza meatball. I am gluten intolerant and was ecstatic when there was a gluten free bread option. The cashier was even nice enough to remind me that the meatballs have gluten to bind them. The sandwich was delicious! (Especially the bread). The pickles were so awesome I got some to go! If you love a great sandwich,this is the place to go!
The drive through is a joke, it took almost 25 minutes after I ordered. And of course they asked for a tip, which I provided. Last time I will go here. If you can’t service the drive through customers, you should close it down.
Very disappointing experience. I came in to see a small line. The cashier was next to the register but apparently had something more important to do than help or even greet customers which is not how customer service works... you wait for the customer, the customer doesn't wait for you. Finally, on her time she assisted. Everyone was offered a pickle though it turned out later that there were no pickles to even offer. I ordered my sandwich with no mayo (though I was never asked if i wanted it or not). My sandwich was given to a doordash guy by a worker with dirty looking hair and then taken back and then left to get cold before eventually calling me. The sandwich didn't have mayo... or BBQ sauce, in fact it had nothing but meat and cheese. For 20+ dollars a pop for a mediocre dry sandwich chips and a drink I can go elsewhere.
This is the last time I will EVER go to firehouse subs! I just spent 1 hour in the drive through waiting for 2 sandwiches. There was only 2 cars in front of me. They took my money and then 20 minutes later told me they lost my order. I told them what I ordered they apologized then disappeared for 20 more minutes. Finally someone came to the window and asked me if I had something completely different than I ordered. Terrible service! And to top that off they forgot both of our pickles again. Firehouse subs you just lost a customer and I will share this experience with everyone I know.