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Contribute Feedback What Kathy K likes about Rum Cakes Factory:
Absolutely yummy cakes and cupcakes!! Tried them for my daughter's birthday. She had never had a rum cake. Turning 30 was a big deal for her so I wanted to do something special. I got a marble rum cake and a surprise dozen of the cupcakes. They are were so moist and delicious. The buttercream frosting melted in my mouth. I had mentioned that I didn't like strawberry cakes. The manager sent along a free piece of straw... View all feedback.
What User doesn't like about Rum Cakes Factory:
The aroma of the cakes, cookies, etc. filled the air as we walked in this clean establishment. The woman at the counter was pleasant and answered all my questions. I am not a fan of rum; no need to worry about that as it was subtle. The pumpkin spice latte cake was moist and flavor was underwhelming. I tasted none of the ingredients that match the description. The chocolate marble cake although moist had too much ici... View all feedback.
My daughter's birthday cake was so beautiful with real flowers and tasted terrific!! Been using them for the past 2 years and will continue to.
We didn’t find their Tres Leches cake very good, it was plain/basic, wasn’t “wet” and didn’t have any good flavors to it. We were super excited to try a local bakery close to us but there are many better options for Tres Leches the cake.
I understand having staff shortage, it wasn’t felt lol.. And I understand you being short staffed .. someone opened my message yesterday, you mean to tell me it wasn’t importanf to keep business and say “hey we are short staffed we will respond shortly….” Instead of “read message at 5:39 PM “. MAAM ! UNTILL I said something else a whole other day …. Yea no ma’am. Sorry you missed me with that. Then when I say I don’t want anymore business.. it’s all the excuses why they didn’t or couldn’t . Bye ?. I called and spoke to someone and they said to gladly text a number the idea and they would respond.. for them to read my message (from an iPhone) I can see it was opened and read and ignored……. If you all were too busy or understaffed, state that ON THE PHONE or when I’m messaging you. Not AFTER I SAID IM DONE WITH THIS BS…. Then it’s “ohhh we don’t have any employees…. And blah blah” yea it is an excuse… I
Too expensive for syrup cake that looks like the 3 leches To wet inside. I didn't like the Taste of the cake. First time and last time. I could not eat the cake is like eating pancakes with lots of syrup. I wouldn't recommend this place.
I had the chocolate cake and it was okay. It was very wet opposed to moist. It's hard to go wrong with chocolate so it tasted like chocolate i just couldn't finish it because it was so wet almost soggy.