Culver's - Carol Stream

#18 - Fast Food - Carol Stream, American, Burgers

Culver's

★ 4.2 / 5 (2926 reviews)

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Culver's has received mixed reviews recently, reflecting a decline in food quality and service at some locations. While the Walleye Fish Sandwich continues to impress as a standout option, many patrons express dissatisfaction with undercooked burgers, incomplete orders, and rude service experiences. Although some customers praise the friendly staff and highlight improvements in certain orders, a significant number have noted issues with the drive-thru experience and the overall inconsistency of food preparation. Despite these setbacks, dedicated service has salvaged some visits, leaving a glimmer of hope for a return to the restaurant's former reputation for quality and reliability.

Last update: 17.01.2026 from: Nick

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★ 4.2 / 5 from 2926 reviews

Daphne

16.06.2023

★ ★ ★ ★ ★

I visited this restaurant a few nights ago, arriving about 45 minutes before closing time. After placing my order and waiting a short while, I was informed that the grill was broken and would be fixed the following day, so they couldn’t serve the burgers that night. The staff was incredibly apologetic, offering me a refund and a substitute for the burgers, along with a meal voucher. With only a few minutes left before closing and a busy line of customers, the team handled the situation flawlessly. Their genuine concern, heartfelt apology, and strong work ethic, even at the end of their shift, have convinced me to return. Great job! I highly recommend this restaurant.

Milford

16.06.2023

★ ★ ★ ★ ★

I would give this restaurant a rating of 4 because the food was decent. However, I had some issues. I waited in the drive-thru, but the line wasn’t moving at all (it was 100 degrees outside, and it’s not cheap to keep the car running), so I decided to go inside, hoping it would be faster. I stood there for almost 20 minutes while online orders and drive-thru orders were being filled before I finally asked how much longer it would be. They packed part of my order, threw the rest into the bag, and I ended up taking home half-warm food!

Bessie

16.06.2023

★ ★ ★ ★ ★

I absolutely love her cod sandwich, and I always ask for my fries to be extra crispy. Everything is made to order, ensuring that it’s fresh and served hot.