Bulldog Ale House - Carol Stream

We had a negative experience with a waiter at this restaurant. The waiter argued with us when we asked questions and repeatedly claimed he didn't know the menu or drinks. He also faked using the QR code scanner. He spilled a drink on our table, causing a mess. The manager apologized and explained that the waiter had some issues. Unfortunately, we were not offered a discount on our bill or any other compensation. The food was good, but the initial service was terrible. Our second server was much better. We hope that our experience was an isolated incident, but we have doubts based on our interaction with management.

I was pleasantly surprised by Bulldogs after feeling ignored at another restaurant. My partner and I had a last-minute free night without our children and were not in the best mood after our experience at the other place. Bulldogs turned out to be a great choice for dining! I ordered the French dip, which I enjoyed (the only thing I didn't love was that I found it a bit salty, but my partner loved it). The bartender (unfortunately, I can't remember their name) was fantastic - they were honest about what was popular on the menu and what wasn't. They were very attentive and helped make our impromptu evening enjoyable. Thank you Bulldogs for salvaging our night.

A nice chillspot. good food to a great price. beautiful terrace. great offers

Good tunes, good beer on tap. Salads are a little pricey but delicious and what is with the truffle oil? I hang here for the cheap mozzarella sticks and drink specials. Try it with a friend.

The experience is only ever as good as the service. Saturday after noon, two other tables in the entire restaurant with people at them and my server isn't even their server. Entire staff is standing in the area where they put the orders into the computer. Manager sitting at the bar talking to the bar tender. I have been attempting to get my servers attention for 15 minutes so I could have even a hope of a refill on my drink. Used to come here often but if this is how staff is now, I'm out.