Subway - Carmichael

I ordered two sandwiches and the service was outstanding. The team member really exceeded my expectations by ensuring my sandwich was loaded with olives, which... read more I ordered two sandwiches and the service was outstanding. The team member really exceeded my expectations by ensuring my sandwich was loaded with olives, which was a little surprising at first! However, I did notice that Subway's prices have increased; a foot-long sandwich now has a standard price of $10. This meant I spent $20 for both sandwiches, which was a bit of a shock.

This restaurant is one of the worst I’ve visited in a long time. It seems the owners don't care, as it's often poorly stocked and missing key items. I work near... read more This restaurant is one of the worst I’ve visited in a long time. It seems the owners don't care, as it's often poorly stocked and missing key items. I work nearby, and when I first started about five years ago, I heard numerous negative stories. I decided to try it anyway, thinking they might be exaggerated. Unfortunately, I was mistaken. We keep hoping things will improve since it’s so close, but after this last visit, I’m done. I found a hair in my food—my hair is long and purple-brown, and this was a short black curly one. The place was practically empty, yet they were out of items like spinach, and the young employee working there was clearly overwhelmed and inexperienced. This isn't the first time they’ve messed up our orders, whether it’s with subpar ingredients or missing items, but finding a hair is simply unacceptable. I even reached out via the survey text on the receipt, but they never responded.

This location has lost me as a customer for good. I ordered a salami sandwich and was really disappointed with the quality. I received only a single layer of me... read more This location has lost me as a customer for good. I ordered a salami sandwich and was really disappointed with the quality. I received only a single layer of meat, just seven pieces of salami, which has never happened to me here before. The sandwich was poorly put together; I even found avocado skin in it. It seems that the lack of quality is a reflection of poor leadership. I'm really upset about this because I've enjoyed coming to this location for years, but I won’t be returning. The young man who made my sandwich did not impress me at all. Paying $11 for such a sparse amount of meat isn't worth it, even if the interior has been nicely remodeled. I visit for the food, not the decor. Do yourself a favor and choose a different location; you'll receive better service and the proper amount of meat.

Subway offers coupons, but this location doesn’t accept them. I’ve visited three different stores, and none honor Subway coupons. Looks like my future business... read more Subway offers coupons, but this location doesn’t accept them. I’ve visited three different stores, and none honor Subway coupons. Looks like my future business will go to Togos.

I bought two sandwiches and the service was excellent. The woman preparing my sandwich was very generous with the olives, adding so many that I became a little... read more I bought two sandwiches and the service was excellent. The woman preparing my sandwich was very generous with the olives, adding so many that I became a little concerned—and then even more so. However, Subway has raised their prices recently, and a footlong now costs a flat $10. Paying $20 for two sandwiches was a bit of a shock.