KFC - A & W - Carmichael

I ordered through Uber eats THREE total meals .. I got a call from an employee at KFC stating there wasn’t enough chicken to complete one of the orders (as it w... read more I ordered through Uber eats THREE total meals .. I got a call from an employee at KFC stating there wasn’t enough chicken to complete one of the orders (as it was nearing the end of the night I understand) but he said could substitute legs and thighs for the meal instead. He said there would be NINE chicken (instead of 8, super cool thanks dude) .. but when my food got delivered .. there was only THREE chicken thighs in there… and the sides I ordered were completely wrong. My Pepsi was actually a disgusting combination of some type of orange drink and sprite? And to make things even worse .. THEY DIDNT GIVE ME MY OTHER TWO MEALS. When we tried to call the store to let them know the order is wrong .. the phone just kept ringing. We tried Calling for 25 minutes before the store was closed for the night. We made a complaint through Uber and kfc and will definitely be calling in the morning for a full refund. NOT happy with the service.

Please please PLEASE. Somebody do something about the employees here! This is the 4th time our meal didnt have everything we played for! I am sick and tired of... read more Please please PLEASE. Somebody do something about the employees here! This is the 4th time our meal didnt have everything we played for! I am sick and tired of paying for food that we dont even get! PLEASE hire an entire new crew, preferably people that know what they are doing. This location needs some serious help. Dont go here unless you are prepared to pay for food you'll never get!

The worst ever did an order online for pickup I get there the lobby sign said closed but people were still going in I went through the drive thru told them I or... read more The worst ever did an order online for pickup I get there the lobby sign said closed but people were still going in I went through the drive thru told them I ordered online they said they ran out of boned chicken and replaced it with tenders that were dry very little meat. Not really sure how many employees were working as two were sitting outside. It took nearly 30-45 minutes after pick up tomi just to get the food which was now cold and the drink was warm .. horrible horrible horrible.... I would give no Stars if possible

I will NEVER go to KFC AGAIN. it is the biggest RIP off I've ever seen. Can your believe they charge you almost $4 for 2 bites of mac n cheese??? Same with the... read more I will NEVER go to KFC AGAIN. it is the biggest RIP off I've ever seen. Can your believe they charge you almost $4 for 2 bites of mac n cheese??? Same with the mashed potatoes $4 for couple bites of those too.. I've literally never seen anything like it.It says individual size... individual for who???? A 6 month old? I am seriously so disgusted and disappointed. After spending$30 for dinner we had to go buy more food somewhere else. I am so angry how can a company get away with ripping people off likethat? Good on ya KFC

Terrible service, terrible food. Man in drive thru was very rude for literally no reason. Things in my order missing and the food itself is low qaulity. Ive com... read more Terrible service, terrible food. Man in drive thru was very rude for literally no reason. Things in my order missing and the food itself is low qaulity. Ive come to this KFC multiple times and each experience is worse than the last.