Kfc - Carmel
Kfc
Description
This fast‑food outlet delivers a mixed experience: friendly, courteous counter staff who handle busy shifts well, but inconsistent food quality. Reports range from excellent service to overcooked, dry chicken, bland seasoning and occasional odd off‑flavors in sides. Drive‑thru interactions can be rude. Good for quick, casual meals if you accept variable preparation; temper expectations for reliable seasoning and frying.
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Worst kfc in America. Am sitting in parking lot as I type. 3 workers outside back door playing in parking lot. Stood at counter for 10 minutes as nobody came to ask what I needed. Every time same at this location
Went at noon today, no employee vehicles in the parking lot, lights on inside but doors locked no sign of activity, went to drive thru and waited then drove up to the window and peered in.. put up a closed sign if you're going to be gone. Don't waste someone else's time when your business is barely operational on a good day.
Food and service was excellent. The young lady at the front register (Friday afternoon) was extremely courteous. I came in with my son and she told me it would be a wait, which I didn't mind. The other employees were wonderful. They are clearly understaffed and even then they had a great attitude with the customers.
I stopped by this restaurant after finishing a 12-hour shift at work. I attempted to use the drive-thru and waited for 5 minutes, but no one acknowledged my presence, even though there were a few cars parked nearby. I won't be returning to this location. It's hard to believe it's still in business.
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