Frankies Kitchen - Carmarthenshire

Consistently excellent. The food is delicious and there are plenty of options to choose from. The staff is friendly and efficient, even though the restaurant is usually busy with takeout orders. The quality of the food is high and the prices are very reasonable.

We placed an order over the phone before 6 pm and were told it would take an hour. We arrived at 6:50 pm and were given a numbered pager. By 7:20 pm, I went inside to inquire about the status of our order. The staff member checked and informed me that there were 10 orders ahead of mine. Another customer who had been waiting since 6 pm (after calling at 5:15 pm) asked if his order was next, and if not, requested a refund. The staff member returned with his money. Many customers became frustrated, and the staff member mentioned that it was not her fault as they had walk-ins since we had placed our phone order. I suggested that it might have been better not to phone in the order and just walk in. However, she mentioned that they preferred phone orders. Ultimately, I received a refund and decided to go to a new restaurant called Kung Fu. Although there was a 20-minute wait, if we had gone there at 6 pm, we would have been at home by now, enjoying Netflix with full stomachs. The food at the initial restaurant was great, but I would not recommend going on weekends due to long wait times.

We go nearly every week but the food we had this weekend Saturday 17/9 was amazing even better which we thought couldn't get better and so reasonable prices

Good food and fast. Big room so can keep distance while waiting. Can watch Strictly while waiting on the tv as well. easy access and parking

I recently visited this restaurant for the first time and had a fantastic experience. The service was quick and the food was delicious. I highly recommend trying the chicken curry and crispy chicken, as they were particularly outstanding.