El Puerto Mexican Seafood - Carlsbad

Plentiful Mexican bites abound, including carne asada fries, menudo, and drinks like micheladas and horchata. There?s a small parking lot, credit cards are accepted, and they have indoor dining (not outdoor options) as well as takeout available during covid. Came here on a Sunday around 1pm and there was no wait. Some people did come in and out for takeout orders, but as a whole, the place was pretty relaxed. There?s a bathroom but it?s only available to wash your hands. There?s also a large screen TV that was playing soccer in the background. Food-wise, the carne asada fries were a bit smaller than I expected, but still good for two people to split. They put a lot of sour cream on it as an FYI. I?d recommend putting the green salsa provided for more flavor/spice. The burritos come with rice and beans, and I did like the adobada meat (the red salsa goes well with this one). Keep in mind the red salsa is also the spicier salsa, for those who are a bit more sensitive to eat. For the menudo, you have the option for corn or flour tortillas, and it?s a good serving size for the soup.

Had carne asada tostada. The carne left for something to be desired,?. like Meat! Tiny, thin gristle. No bueno. Not a soul in the restaurant so they could?ve afforded to offer sweet portions that will otherwise be thrown out and customer service was notso great. at all.

If I could rate this place zero stars I would. We brought our parents here, who are both elderly might I add, to get a bite to eat and a drink due to the reviews being semi decent. Our mom was overheating as it was almost 90 degrees and humid outside somy husband pulled out a chair at a very long bar of about 9 chairs so she could rest while we stood in line to order. She took aseat as we went to stand in line when we heard a man 's voice yelling that she couldn 't sit there. Confused we turned and toldhim that we were in line and that we are paying customers waiting to purchase food. Thinking it was probably a misunderstanding.BOY WERE WE WRONG this large man got more aggressive and very rudely said you can 't sit here until you buy your food. We triedto explain that it was just our mother and she has a heart condition but do you think he cared. He continued to yell well thepeople in line before you might want to sit here so my husband got mad and tried to reiterate that our mom has a heartcondition and this large angry man just kept yelling the same thing. DO NOT COME HERE If you or your family are elderly and needto have a seat while ordering food. To have this large man and some lady not knowing the issue run out after us yelling wasinsane!! WORST customer service we have EVER experienced.

Recently Ive been coming to eat here with no issues , but just today I received a fish burrito with spoiled rotten fish , it smelled and tasted awful. I had evidence to show the restaurant but refused to accept. It took me one hour and thirty minutes to get my money back. they couldn't accept that my food came contaminated so they fought to keep their money. The point is that my food was contaminated , and therefore a restaurant should be able to give back a full refund no matter how much you ate from the meal or dinner.

If I could rate this place zero stars I would. We brought our parents here, who are both elderly might I add, to get a bite to eat and a drink due to the reviews being semi decent. Our mom was overheating as it was almost 90 degrees and humid outside so my husband pulled out a chair at a very long bar of about 9 chairs so she could rest while we stood in line to order. She took a seat as we went to stand in line when we heard a man 's voice yelling that she couldn 't sit there. Confused we turned and told him that we were in line and that we are paying customers waiting to purchase food. Thinking it was probably a misunderstanding. BOY WERE WE WRONG this large man got more aggressive and very rudely said you can 't sit here until you buy your food. We tried to explain that it was just our mother and she has a heart condition but do you think he cared. He continued to yell well the people in line before you might want to sit here so my husband got mad and tried to reiterate that our mom has a heart condition and this large angry man just kept yelling the same thing. DO NOT COME HERE If you or your family are elderly and need to have a seat while ordering food. To have this large man and some lady not knowing the issue run out after us yelling was insane!! WORST customer service we have EVER experienced.