Carl's Jr. - Feedback

No one attending to the customers.The self service kiosk is a joke. read more No one attending to the customers.The self service kiosk is a joke.

You can not beat their sausage biscuits in the morning. However, when there's nobody in line, it's frustrating to have to wait so long to get served in the driv... read more You can not beat their sausage biscuits in the morning. However, when there's nobody in line, it's frustrating to have to wait so long to get served in the drive-through. Especially when the price is almost double the competition.

Not good. In particular, the “AI” voice recognition drive through ordering system is not good. I’m sure the Carl’s Jr Corportate Overlords love the thought of f... read more Not good. In particular, the “AI” voice recognition drive through ordering system is not good. I’m sure the Carl’s Jr Corportate Overlords love the thought of fewer employees but this system isn’t ready for deployment.But then again, as bad as the system is, really it’s a perfect match to their actual human employees. Terrible.Food lacked redemption too. Stale bun. Cold, generic fries. The Heinz ketchup was good though.Best part of this experience is being reminded why I don’t visit Carl’s Jr.Avoid. Really.

Samantha was wonderful! She had a positive attitude while taking care of the mess left by a friend. She definitely deserves a raise! read more Samantha was wonderful! She had a positive attitude while taking care of the mess left by a friend. She definitely deserves a raise!

There just isn't a better burger anywhere when it comes to fast food! read more There just isn't a better burger anywhere when it comes to fast food!

If you do not buy things, you will not be able to use the bathroom. I am very dissatisfied with this behavior. The bathroom is a public health facility and shou... read more If you do not buy things, you will not be able to use the bathroom. I am very dissatisfied with this behavior. The bathroom is a public health facility and should not be a conditional service. If you are homeless, you are not eligible to use the bathroom? Can the problem be solved anywhere?

Awful customer service! Came to eat inside. Waited for so long to try order some food and no one even even turned their face to me. On my polite question 'may i... read more Awful customer service! Came to eat inside. Waited for so long to try order some food and no one even even turned their face to me. On my polite question 'may i make an order ' after such a long time waiting the lady didn 't even apologize for having herback on me all this time and just said that they are busy with the drive thru. When I asked if I 'll get back in the car andorder a drive thru will it be at least possible to get an order she just said that I 'll still have to wait. Duhhh.. and shejust turned her back on me again and continued to work. So what I 'm saying don 't try to eat inside there, go straight todrive to to have some luck.

Yep it's a Carl's Jr! Good burgers, fries, chicken, and this Carl's Jr was relatively clean. Perfect if you want a small bite before going to the Del Mar race t... read more Yep it's a Carl's Jr! Good burgers, fries, chicken, and this Carl's Jr was relatively clean. Perfect if you want a small bite before going to the Del Mar race track! Also the restrooms are open... that's nice.

This Carl's Jr is the worst place I've ever eaten. The drive thru female associate was grotesque. It took forever to get my food and I believe my food was taint... read more This Carl's Jr is the worst place I've ever eaten. The drive thru female associate was grotesque. It took forever to get my food and I believe my food was tainted. I'd sue if I had evidence! I'll never eat there AGAIN!

The food is tasty, the restaurant is well-maintained, and the staff are friendly and attentive. read more The food is tasty, the restaurant is well-maintained, and the staff are friendly and attentive.

I had a fantastic experience with quick service at Carl's Jr. I specifically went for the spicy jalapeño Thickburger. For just an extra dollar, I added an addit... read more I had a fantastic experience with quick service at Carl's Jr. I specifically went for the spicy jalapeño Thickburger. For just an extra dollar, I added an additional 1/3 pound patty of 100% Angus beef, bringing the total to $7.99. With two thick patties, jalapeños, tomatoes, fresh lettuce, and buns, it’s quite the challenge to take a bite out of this burger! It's like trying to eat an elephant—one bite at a time! The orange sauce really provides the heat, more so than the jalapeños. And I can't forget to mention the desserts, which were also amazing, especially with the buy-one-get-one-free offer from the menu.

I tried the broth fish sandwich and really enjoyed it; it lived up to my expectations. However, this was my second visit, and once again, the tweezers were not... read more I tried the broth fish sandwich and really enjoyed it; it lived up to my expectations. However, this was my second visit, and once again, the tweezers were not satisfactory. Unfortunately, I won't be returning.