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The food at this restaurant was good, but the person who took our order today was extremely rude. We called twice and were told to wait on the line, only to be hung up on both times. When we finally got through to place our order, the person on the other end kept saying they couldn't hear us and quickly hung up. View all feedback.
What Travel Bug doesn't like about Kung Fu:
The food at this restaurant is usually excellent, with a rating of 4 out of 5. However, I had a negative experience with online ordering and payment issues, including unexpected delivery fees and service charges. I was annoyed when the delivery driver demanded an extra fee upon arrival, even though I had already paid. This made me wonder if the restaurant owners were aware of or unconcerned about these practices. It... View all feedback.
The last time i ordered from you i didn't receive the drinks on my order until 45 minutes AFTER my food arrived, despite being told when i rang up that they'd be straight up to me, the girl i got on the phone was more than nice unfortunately same can't be said for the man i first got, tonight i ordered again thinking it would have been a once off these things happen, only for yet again something to go wrong, after asking not to have certain things added into my food for them to be added anyway and then to be charged €3 for a bottle of coke that clearly states €2 on the label of the bottle! Its a euro i have no problem with that, my problem is the fact your establishment thinks its perfectly acceptable to over charge people, that's one person, if you do 20 deliveries in the one night that's 20 extra in your pockets for FALSE ADVERTISMENT AND OVER PRICING.
We have been using the app to place our food orders at this restaurant. The food has been consistently excellent during 5 out of 6 visits. However, we have experienced ridiculously long waiting times. The app indicates a specific ready time, but our orders have not been ready until over half an hour later. Additionally, on two occasions out of six, we were given the wrong sauce with our food. By the time we returned to the restaurant to get the correct sauce, our food had become cold. These issues have led to us, as regular customers, not wanting to return.
The food at this restaurant is good, but the person taking our orders today was extremely rude. We called twice and were asked to wait on the line both times, only to be hung up on. When we drove to the restaurant to place our order, he claimed he couldn't hear us and hung up after just 5 seconds on the phone.
The food was delicious and fresh. I will definitely order from this restaurant again!
The food at this restaurant was good, but the person who took our order today was extremely rude. We called twice and were told to wait on the line, only to be hung up on both times. When we finally got through to place our order, the person on the other end kept saying they couldn't hear us and quickly hung up.