Taco Bell - Carlisle

Ok so here's the scoop, I've dined at this location twice both times asking for an XXL steak burrito and me getting home to find a beef burrito.

I am giving 5 stars because of the service we received last night, Sep 2, 2017.

As far as Taco Bells go, this location is pretty standard in terms of offerings and cleanliness.

Do not go here if you?re hungry. I?ve been waiting over 15 minutes for a simple taco. The staff do not look like they know what they?re doing and they walk around in slow motion. When I checked with the manager about what were the sources of the delay shesaid it was Saturday so it?s busy. I think it?s a little bit more complicated

They 've been at this location for forever, now. They were closed for renovations, but other Yelpers reported it as permanently close, so can 't leave reviews on their original page. Given their prior reviews, the Ownership is probably happy enough to havebeen able to jettison those reviews. Wish I could say that things have improved with the renovations, but they decidedly havenot. Hopped into the drivethrough line a few minutes before 1600. There was one car sitting at the cash payment window seriously: why have a window just for cash payments but have credit card users pay AT the food delivery window??? , me andanother car at the two, parallel order kiosks. I ordered two soft taco supreme meals one with beans instead of ground beef theother with steak instead of ground beef each with a water. On the menu, one showed up with the Sup tag while the other didnot. Asked the order taker if both were actually Supremes. She assured me they were. Both were the same price, so I shrugged andmoved on. Went to the first window and, after waiting 10ish minutes for the car that was there to move on, get told by theperson there this is the cash window ??? ...ooookaaay. Takes a further ten minutes for the car ahead of me to get done payingfor and receiving her food. Get to the window, hand them my card. I say to my wife, check the bag to make sure they made thecorrect meat substitutions . They eventually hand me my card back followed a minute later by our bag. Slow, but still far fasterthan the previous vehicle. I was momentarily happy that we 'd gotten our food so quickly after such an extraordinarily long was during not lunch or dinner rush go figure . I pull up so next car can get complete their transactions and pause so wife caninspect the food order for correctness. She tells me the meats were correct, so I drive out of the lot. We 're about a block awaywhen wife notes that the food was cold ...presumably because it had been waiting in a bag for 10