Thyme - Carlisle

A bit busy at breakfast, so meet and miss them with eating, but great rooms, right at the autobahn, but not so close they can not sleep because of the poor. clean and comfortable room.

All very good as usual in the premier inn apart from much noise when we went into bed, sounded like furniture were moved around, then I was a bit heavy woke up after I went to bed.

Good sleep, clean shower, toilet. A supermarket across the street; ASDA. All the driver needs.

The front of house staff performed very well and the room was up to standard. The restaurant servers tried their level best and where let down by inept and classic headless chicken management. Lions lead by donkeys is another way if describing the shambolic hospitality abyss that unfolded under the Duty Managers control? It took 35 mins to manifest 2 simple meals without the restaurant being particularly busy. In that time drinks were served, one as it should be the other far from the mark. This was sent back with little difference on the replacements arrival. Cheesey chips was my addition to the order. Cheese and bacon arrived on the chips......I'd ordered gammon? Those really cheap cheese slices was duly dumped on the now nearly cold chips, microwaved and returned to the table. The chips now resembled a soggy yellow/ orange limp mess. The Gammon and tomato had to segregated to save on contamination. Speaking of contamination the acid tongued duty mangers attitude at the table about the order being wrong which resulted in a huge huff, and her coment about a whole 20p that was over charged was unecessarily sarcastic and public her attitude was palpable. The duty manager K. Is a massive dissapointment a grave disservice to everything the rest of the staff and company strive to acheive, promote and preserve. 10.05.22.

Convenient for a stop on the way back from Edinburgh, excellent staff, thank you