Reviews - Thomas

Coffee, Cheese, Breakfast

Reviews summary

Discover a hidden gem in Cardiff’s Thomas Restaurant, offering fresh local produce and a welcoming staff. Indulge in Welsh-inspired dishes at reasonable prices, with a special menu available. At the Future Inns Hotel restaurant, enjoy tasty meals and a clean, inviting atmosphere. Experience the excellent breakfast buffet and Sunday carvery, served with warmth and efficiency by attentive staff. Plus, receive exceptional customer service as one visitor was helped with a Parking Charge Notice issue. A must-visit dining destination for those in Cardiff.

Overall Total Score
3.9 out of 5
Very good | 311 reviews

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Reviews from various users

Gastroranking-it

Last update : 11.09.2024

4.4 ★ from 50 reviews
lyn-t-dog518
11.09.2024

Booked this for my Wife's seventieth afternoon tea as she is Gluten free and find most places do not cater fully for these requirements. Absolutely fantastic plenty of sandwiches, cakes, savouries and Gluten Free Scones, excellent service nothing too much trouble , would definitely recommend

niki-t-bird1
11.09.2024

Thomas dealt with our group of 14 demanding women for afternoon tea extremely well! Easy to park, spacious and comfortable inside, we spent a very pleasant couple of hours here. Staff were as friendly and helpful as could be both when booking and on the day. Allergies and dietary requirements were accurately catered for which is greatly appreciated. There were generous portions, beautiful fresh scones and some delicious little cakes. The Welsh elements were a nice addition who doesn't love a Welsh cake?! The sandwiches were quite large more like 3 finger! Unlimited hot drinks although not a sexy selection of teas as you might find elsewhere. But you can overlook that when as it is such good value at £19. Thanks to everyone

keith-j-teacher8084
11.09.2024

If you want an excellent tasting meal, with great service at a very reasonable price, then this is your place. The waiting staff were friendly, prompt and attentive. The meal surpassed all expectations, perfectly cooked and presented and wonderfully tasting.

simon-w-tree77
11.09.2024

I did contact Thomas before leaving this review.. But received no reply.. Evening meal was very expensive for what it was; and I felt it was reheated! .. yet starters took over 1 hr; in a quiet restaurant We initially only ordered soup and nachos! .. Main I had ‘Ribs’ were basically that; ribs and chips. No sides. Gutted!! But the breakfast was A1..

h6467yorosemaryh
11.09.2024

The food was really good, even got the pickiest of eaters child wise. The staff were really helpful and friendly. We were served by a lovely lady called hanyeh. She was so understanding, friendly and helpful. She was a credit to any team and we wish her all the luck in the world.

Menu

Last update : 14.02.2022

3.8 ★ from 10 reviews

Good Sunday lunch and dessert and staff went out over their way to accommodate us with grand child Ahmed waiter especially helpful

kirsty27
14.02.2022

We had breakfast for the days we stayed at Future Inns Hotel in Cardiff. The staff were amazing, welcoming and warm especially Ahmed and Abdul. They always made sure we had everything we needed. The service was great with attention to detail. We will...definitely visit the restaurant again. Thanks to you Ahmed and Abdul for the warm welcome

zoe-jones-1
14.02.2022

The staff were excellent, very friendly and attentive, served by Ahmed and Abdul, they were helpful and couldn’t do enough for us. The food … we first had the Sunday roast , size was plenty big enough and reasonable price for the quantity, the meat...was excellently cooked, the roast parsnip and potatoes were done to perfection,and a huge nicely cooked Yorkshire pudding. Sadly for me the other veg let it down, the mash swede was mashed with what appeared and tasted to be pepper corns, of which I can not tolerate pepper so one small mouthful was more than enough, the cauliflower cheese came separately and was cold hard cauliflower with cold congealed cheese on, inedible! Such a shame.. I n comparison. The breakfast we had there was amazing, we had one full cooked and one continental, the cooked was all cooked to perfection, great tasting quality ingredients and as much as you could eat, Continental was also a huge selection of cereal, cold cheese and meats, yoghurts, toast, and Danish pastries, croissants of all kinds, and all perfect So again couldn’t fault there breakfasts

james-rebecca-2
14.02.2022

Food ok, very slow service, waited over half an hour for starters, bit expensive, supposed to be short staffed, but as it was in the hotel would have thought they would have been fully staffed.

kmurphy-2
14.02.2022

This is same as packet or cupasoup, unbelievably lazy, chef adds black pepper but didn't fool me. Don't even go there folks.

Tripadvisor
4.1 ★ from 133 reviews
Gastroranking-uk
4.0 ★ from 118 reviews

FAQ

The second closest parking lot is Waterside, located 282 meters away from Thomas.

From Cardiff, these Pics of Thomas were provided by the members of Menu. They display the dining hall at Thomas, the interiors, the location and naturally, superb Captures of tasty dishes from Thomas.

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