Coffi Co - Cardiff

I heard it before I saw it. The Spanish guitar lured me into a shipping container housing Coffi Co. Life on the bay, glorious views and the most delightful empl... read more I heard it before I saw it. The Spanish guitar lured me into a shipping container housing Coffi Co. Life on the bay, glorious views and the most delightful employee, Huxley with a smile as warm as the sunshine. “I love the music! Thank you. It drew me in.” A perfect combination — passionfruit iced tea, the sea and mellow sounds. I didn’t eat so I can’t comment on the food but the atmosphere was spot on, and the hard edged, grey scale, industrial exterior contained a soft, warm heart. Hugely recommended, but only if Huxley is at the helm. Price per person: £1–10 Service: 5 Atmosphere: 5

We arrived for brunch, it was a lovely day to sit outside. We ordered coffee lime cordial, and poached egg and sourdough toast. We waited 15 mins for our drinks... read more We arrived for brunch, it was a lovely day to sit outside. We ordered coffee lime cordial, and poached egg and sourdough toast. We waited 15 mins for our drinks and was then told there was no lime so offered blackcurrant instead. In the meantime, used the bathroom, used the last of the toilet paper, told the staff and they said they’d run out as waiting for a delivery. Drank out drinks still enjoying the nice weather waiting for our food. We waited.. asks where food was after 40 minutes and was told there was a 45 minute delay on food which I explained we weren’t told on ordering and she said she had only just started on duty and nothing she could do about it, she wasn’t particularly sorry and I wasn’t the only one waiting a long time, there were other disgruntled people. The waitress that did serve us was apologetic and polite and she did look sorry. The food was not fab, sourdough was stale and no butter on the bread it was very dry. It’s a shame as this place is in a nice location. Price per person: £20–30 Food: 2 Service: 1 Atmosphere: 3

When we arrived it was not obvious what the ordering process was. We were finally told we can order from the table. No menus were proved so we had to go and fin... read more When we arrived it was not obvious what the ordering process was. We were finally told we can order from the table. No menus were proved so we had to go and find a menu. We order through the app. We weren't told which Cappuccino was the decaf variety. We were missing a pastry and had to ask. We observed that other tables were having the same poor service and experience. Shame as it is a great location.

Stopped here for coffee and a cake with the dogs. Very good! Food: 5 Service: 5 Atmosphere: 5 read more Stopped here for coffee and a cake with the dogs. Very good! Food: 5 Service: 5 Atmosphere: 5

I came to your store on the 26th July and purchased food. This was a time were the kitchen was not open for some reason (no signs saying this) Therefore the sta... read more I came to your store on the 26th July and purchased food. This was a time were the kitchen was not open for some reason (no signs saying this) Therefore the staff member said they would sort a REFUND. This REFUND was never provided. So much so I had to travel over an hour from Merthyr Tydfil to the Cardiff bay store, pay for parking and go into the store on the 9th June and request my refund which I was rightly owed. I provided them with my reciept and bank statement to show it has not been refunded. They said they will sort it out and will be in my account in three days. From the 9th June I am now over a week after returning to the shop and I still have no REFUND THIS IS DISGRACEFUL SERVICE! Quick enough to take money out of my account but when I request the money back you won’t payout.