Reviews - Chilli Basil
Reviews summary
Chilli Basil has garnered mixed acclaim, with visitors experiencing a wide range of culinary delights and disappointments. While some rave about the fresh, flavorful dishes like prawn massaman and coconut soup, others lament bland offerings and inconsistent service. The cozy atmosphere contrasts with complaints about the chaotic kitchen and slow meal arrivals. Cash-only transactions add to the frustration for some patrons. Despite the inconsistencies, the restaurant is praised for its vegan options and friendly staff, making it a potential go-to for Thai cuisine aficionados. Overall, Chilli Basil presents a unique experience, though opinions vary widely among diners.
Was Tara Bertelloni at Chilli Basil a mag?
Just had a delicious meal at this small and casual Thai restaurant for £50 for 3 people! For starters we had prawn tempura, chicken satay and chicken prawn dumplings; then for mains we had Tom yum noodle duck soup, spicy chicken fried rice with an egg, and beef massaman curry. All really tasty and cooked up in minutes. If I lived locally, I would eat here regularly. Note that it is cash only. View all feedback.
What DHL Bambik dislikes about Chilli Basil:
Food: bland, watery, overall flavourless. I tried green curry in many places and it has never been so mediocre. No sweetness-acidity balance, not spicy. Starters alike. Fish cakes were rubbery and oily. Dumplings didn’t taste of anything. I would never expect that from a Thai restaurant. Service: poor, slow, meals are not arriving together. Cash only. Atmosphere: chef shouting a lot, decor absent, not a lot of space... View all feedback.
Reviews from various users
Last update : 06.09.2025
Amazing stir fried noodles, the food came out quickly. my favourite Thai restaurant in Cardiff Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Incredible. Drunk noodles and chilli basil noodles with prawn tempura starter delicious. 5/5
Last update : 26.05.2024
Had a great meal at Chilli basil. Thai food is my favourite and this place was delicious (and halal). Staff were friendly and helpful. Would certainly come back in the future.
I loved this place food was so tasty
ABSOLUTELY THE BEST THAI PLACE IN CARDIFF. The service was absolutely impeccable and both staff were incredibly sweet. The food came out quick and was VERY GOOD! the tables all have soy sauce and a pot of Crispy chilli in oil, which was appreciated. The only downfall I could think of is not taking card, but the lady kindly directed us to a cashpoint and food was really reasonably priced.
Visited here after being recommended by a friend. Small seating area. No frills but fresh ingredients and cooked to order. Reasonably priced and good to have something on the outskirts of Cardiff
Been here a few times now a small family run restaurant with only 4 tables, and everything we have tried has been delicious. Really high quality and priced well too.
Last update : 05.08.2023
Another fantastic meal here! Red Thai curry is probably the best I've ever had, my daughter had the gren curry which was delicious. The coconut rice was amazing! My husband had the Thai sweet and sour with sticky rice again it was really tasty! Highly recommend! It's cash only, no booze served, really simple set up but great food and lovely owners!!
Absolutely wonderful food. Great value at around £10 a dish with huge portions. Cash only and booking advisable. Went on Wednesday night at 7.30 and tables full. Definitely worth visiting
HALAL *cash only* 5/5 brilliant food and couldn’t fault. I love the simplicity of the place and food, genuine authenticity and tastes great. Much better than all those over excessively decorated food places.
One of my favourite Thai food places in Cardiff. Took a few friends there they loved it
Wonderful place, food and service. This is my go to when I visit Cardiff, and I've got my friends hooked too! I am vegan and they always do the Tom yum tofu soup vegan with no fish sauce. You can have lots of other veggie and vegan options too!
Last update : 10.06.2022
With only four tables and sixteen seats, the newly opened Chilli Basil on City Road is likely Cardiff's smallest restaurant. (Feel free to respond on a postcard or in the comment section below if you can think of a smaller place.) Although the tiny portions at this Thai eatery often result in a waiting list for a table, patrons can enjoy a pre-dinner cocktail at the nearby Milgis or take advantage of Chilli Basil's house delivery service instead. It's worth noting that Chilli Basil does not have an alcohol license, so we opted for a selection of intriguing soft drinks. I personally tried a tamarind juice that was quite familiar...
Really lovely place to have an informal but absolutely lovely fresh food. It has been our favourite Thai food place in Cardiff.
Really friendly,clean superb hotel! Breakfast food and service fantastic! Room are very nice they have everything you need and beds are clean and very comfortable
The best Thai in Cardiff!!! This restaurant is ran by a husband and wife, all of the food is cooked fresh in front of you. We opted for the prawn spring rolls, chicken and prawn dumplings, Thai prawn crackers and then two chicken pad see...ew (spicy). Came to just under 30! Highly recommended to everyone !!!! Always an amazing experience.
We have recently visited for the first time, and wow; incredible customer service and excellent eating! we had a takeaway 1 “Beef Special” and 1 red thai curry. unfortunately we have no pictures of the food, but trust me, it was incredible! this drink. is also very tasty, and paid in the worth of 2.50.
