Reviews - Chilli Basil
Reviews summary
Chilli Basil has garnered mixed acclaim, with visitors experiencing a wide range of culinary delights and disappointments. While some rave about the fresh, flavorful dishes like prawn massaman and coconut soup, others lament bland offerings and inconsistent service. The cozy atmosphere contrasts with complaints about the chaotic kitchen and slow meal arrivals. Cash-only transactions add to the frustration for some patrons. Despite the inconsistencies, the restaurant is praised for its vegan options and friendly staff, making it a potential go-to for Thai cuisine aficionados. Overall, Chilli Basil presents a unique experience, though opinions vary widely among diners.
Was Tara Bertelloni at Chilli Basil a mag?
Just had a delicious meal at this small and casual Thai restaurant for £50 for 3 people! For starters we had prawn tempura, chicken satay and chicken prawn dumplings; then for mains we had Tom yum noodle duck soup, spicy chicken fried rice with an egg, and beef massaman curry. All really tasty and cooked up in minutes. If I lived locally, I would eat here regularly. Note that it is cash only. View all feedback.
What DHL Bambik dislikes about Chilli Basil:
Food: bland, watery, overall flavourless. I tried green curry in many places and it has never been so mediocre. No sweetness-acidity balance, not spicy. Starters alike. Fish cakes were rubbery and oily. Dumplings didn’t taste of anything. I would never expect that from a Thai restaurant. Service: poor, slow, meals are not arriving together. Cash only. Atmosphere: chef shouting a lot, decor absent, not a lot of space... View all feedback.
Reviews from various users
Last update : 06.09.2025
Amazing stir fried noodles, the food came out quickly. my favourite Thai restaurant in Cardiff Meal type: Dinner Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5
Incredible. Drunk noodles and chilli basil noodles with prawn tempura starter delicious. 5/5
Last update : 26.05.2024
Food is good could be better. Quantity has been reduced since my last visit Ordered 3 fried rice all came in different portions. And when i asked they said it was cooked together so can portion it urself,which is so awkward because i am not going to take food from the friend who got more rice. Horrible way to serve So i paid more for less quantity Must do better
Food always amazing very flavourful been this place few times with friends.and family
Excellent food had the red curry with tofu, chilli basil noodles with tofu, and spring onions. All the dishes were delicious and very good value for money. The atmosphere was cosy and casual and the service was personal and friendly. I'd highly recommend and I'd happily return here.
My favourite Thai place in Cardiff! I don't think there is anything on this menu that I dislike! Love it, especially the Tom Yum Soup
We’ve recently visited for the first time, and wow; incredible customer service and outstanding food! We had a takeaway 1 “Beef Special” and 1 Red Thai Curry. Sadly we don’t have pictures of the food, but trust me it was incredible! This drink is also very tasty, and worth the £2.50 paid.
Last update : 05.08.2023
HALAL *cash only* 5/5 brilliant food and couldn’t fault. I love the simplicity of the place and food, genuine authenticity and tastes great. Much better than all those over excessively decorated food places.
One of my favourite Thai food places in Cardiff. Took a few friends there they loved it
Wonderful place, food and service. This is my go to when I visit Cardiff, and I've got my friends hooked too! I am vegan and they always do the Tom yum tofu soup vegan with no fish sauce. You can have lots of other veggie and vegan options too!
Reasonable prize and good quality food. Cash only*
Great foods we like all the menu we have ordered. Spicy Papaya salad , prawn massaman, fried thai thick rice noodle . Also the place is clean and comfy to dine in. We will come back again when we visit Cardiff.
Last update : 10.06.2022
With only four tables and sixteen seats, the newly opened Chilli Basil on City Road is likely Cardiff's smallest restaurant. (Feel free to respond on a postcard or in the comment section below if you can think of a smaller place.) Although the tiny portions at this Thai eatery often result in a waiting list for a table, patrons can enjoy a pre-dinner cocktail at the nearby Milgis or take advantage of Chilli Basil's house delivery service instead. It's worth noting that Chilli Basil does not have an alcohol license, so we opted for a selection of intriguing soft drinks. I personally tried a tamarind juice that was quite familiar...
Really lovely place to have an informal but absolutely lovely fresh food. It has been our favourite Thai food place in Cardiff.
We have recently visited for the first time, and wow; incredible customer service and excellent eating! we had a takeaway 1 “Beef Special” and 1 red thai curry. unfortunately we have no pictures of the food, but trust me, it was incredible! this drink. is also very tasty, and paid in the worth of 2.50.
Had an incredibly delicious takeaway this evening. My partner had a red chicken curry and I had the chilli basil stir fry with prawns. The coconut rice was great too. Easy pick up with social distancing (just remember to take cash not card!). Food was...so tasty! Will definitely be returning soon.
Really friendly,clean superb hotel! Breakfast food and service fantastic! Room are very nice they have everything you need and beds are clean and very comfortable
