Caffe Mattia - Cardiff

Visited this place whilst shopping with my sister as it looked ok, should have read the reviews first as what we experienced was what most people have spoken ab... read more Visited this place whilst shopping with my sister as it looked ok, should have read the reviews first as what we experienced was what most people have spoken about! The waitress obviously didn't want to be there didn't smile once and I had to go and find her for service! I ordered a bacon melt and the question I asked is why is it called a melt as there was no cheese melted in there cold and clammy is what it should have been called! you really need to either engage with customers or find another job luv ! The management really need to read these reviews and act on them!! Or perhaps this is where the problem lies, it comes from the top.

I went to this restaurant in Cardiff with my son and his two friends for his 17th birthday. It was a big mistake. The staff were unwelcoming and unenthusiastic,... read more I went to this restaurant in Cardiff with my son and his two friends for his 17th birthday. It was a big mistake. The staff were unwelcoming and unenthusiastic, and the food was mediocre at best. No one checked on us to see how our meals were. Despite having some Rock and Roll memorabilia and red and white striped seating, the restaurant lacked the authentic American diner experience we were hoping for. It lacked charisma, quality, and atmosphere. It fell short in every aspect compared to other places in Cardiff.

I visited this restaurant for the first time and tried the Ellis Island Pasta. It was delicious, hot, and satisfying. The dish came with a generous amount of gr... read more I visited this restaurant for the first time and tried the Ellis Island Pasta. It was delicious, hot, and satisfying. The dish came with a generous amount of grated cheese and bread. The staff was friendly and I definitely plan on returning in the future.

The food and customer service at this restaurant were terrible. Mistakes happen, but how they are handled is crucial. The pancakes were disappointing, resemblin... read more The food and customer service at this restaurant were terrible. Mistakes happen, but how they are handled is crucial. The pancakes were disappointing, resembling soggy bread instead of being light and fluffy.

My mum ordered ham salad,latte and coke..i had cheese,ham panini coleslaw and skinny chips, very freshly made and lots of it!so full after food couldnt eat a de... read more My mum ordered ham salad,latte and coke..i had cheese,ham panini coleslaw and skinny chips, very freshly made and lots of it!so full after food couldnt eat a dessert. Staff were so friendly and the place was spotlessly clean. Would definitely return as lots of food and very cheap! A great find as deco was fab and so was music.