Harolds Chicken - Carbondale

I couldn't even tell you what the food tastes like. We went in to have the chicken for the first time and was never able to get an order. The cook was on the phone with an employee and was too busy chastising him to offer decent service. He said he could take our order but couldn't guarantee that we would get it on time because it wasn't his job to do that employee's job.

What do you have to do to get the phone answered??? There is no point of having a phone number when they never answer the phone! Half the time they are out of stock on an important item like CHICKEN! How is Harold 's chicken in business with no chicken??? Then tell customers they don 't have mild sauce. Or don 't have other items on the menu. This is a **** poor representation of a great chicago restaurant. The females at the counter with horrible attitudes look like they should not work anywhere near food, wearing pajamas, bonnets and house slippers. This is embarrassing for black people. They need to close and regroup because it is a mess overall!

Seem as the Grease wasn't clean and some pieces were hard. But it had just opened a few hrs ago.And I was charged for Mild sauceWhich I thought was suppose to come on the chicken.I ordered a 6 peice dinner.#29 Carbondale Ill

DISGUSTING ! my friends and i got the “ mild sauce “ and it was the worst fried chicken EVER ! just stop at popeyes , it’ll be alot better !

This place says open and still takes payments even when their closed..I was robbed of $40 never received food never received a refund..Tried calling corporate no way to ever get ahold of anyone even thru facebook..Bad Business