Dairy Queen Grill Chill - Capitol Hill

I love Dairy Queen and buy it often for myself and my family but tonight I bought a blizzard at the Eastgate location to bring home to my boyfriend (he lives in Redmond) and when I got to his house getting out of my car I dropped the whole thing completely upside down like there was no saving it. Not wanting to drive back to Eastgate to see if they would remake the blizzard I stooped by Redmond DQ thinking they will remake it for me I bet. They seriously would not remake the blizzard for me you guys. They looked at me like I was crazy to even ask. What happened to good old fashioned customer service. I know this is not like a huge deal or anything and usually I wouldn’t even say anything and just buy a new one but man it makes me sad that people are that untrustworthy. I mean the least the manager tonight could have done was ask to see my receipt or card charge but he didn’t even do that just said sorry I can’t help you and looked at me like I was lying about the whole thing. Ok my rant is over. I’m just going to buy another freaking blizzard.

It's a disappointment, I go every Sunday with my family and we buy a chicken strips basket, they gave me my order and when I opened it I saw that there was no bread, I went to the cashier and asked him and he kindly told me that he was going to complete it, that's when one of the cooks The ones inside grabbed the bread with their ungloved hand, I saw it myself and I found it very unpleasant. They cannot touch the food with their ungloved hands and if this is the case, I don't want to imagine what other irregularities there are inside the kitchen. and it should be noted the food was cold In the end I asked the young man if they used gloves and he said no and then he told another person in the place what was happening and the only thing they said was “I'm sorry.”

Served is even though we arrived before they were officially open. Thank you.

Honestly their fries are pretty darn good. And one thing I do like about this dairy Queen location is it actually has like a full menu. There's a dairy Queen in Tacoma that only has fried foods and like no burgers but this place has a whole Shibang. Whoever is running the joint has been there for 25 years, at the point of them adding the plaque on the wall by the counter where they take your order. It's always nice to see a place where somebody who is stuck to their guns. Usually you have better service and better products at places that don't have high turnover rates among the management. But it looks like a bunch of tweens work there, but they still do good work. They're better than Burger King and taking care of their customers. A little inside joke for anybody who happens to read my reviews

Blizzards are no longer blizzards here. They don't even mox the blizzards properly so all the ingredients are at the top and in large chunks so once that's done you have a whole cup of vanilla ice cream. Not returning!