Reviews
What User likes about White Castle:
I arrived around 10:45 pm when the atmosphere started to shift towards late night dining. There was a line of about five cars in front of me for the drive-thru. Once I was able to place my order, the employee was friendly and had a pleasant demeanor despite the busy crowd. It took a bit of time to get through the line and receive our food, but we were very happy with our late-night meal of 20 sliders. We appreciate t... View all feedback. What User doesn't like about White Castle:
I order online every time, wait a little longer to leave each time. they still don't make my lunch until I get there. this time I ordered while I was in farmington hills and had to wait for fifteen minutes to eat. if the online order meant everything, it would probably be 5 stars. great personal good eating, but fix the process. View all feedback.
Reviews from various websites
I arrived around 10:45 pm when the atmosphere started to shift towards late night dining. There was a line of about five cars in front of me for the drive-thru....
read moreThe burgers at this restaurant are so terrible! The wait time for the White Burg Line is 1 hour but definitely worth it! Happiness is not found in Florida.
Only cash. many employees who were kind. the service was even slower than expected. but I couldn't say if they have device problems or just slow.
I order online every time, wait a little longer to leave each time. they still don't make my lunch until I get there. this time I ordered while I was in farming...
read moreI placed an order in the evening. We had an order that included onion chips and once I got home there were no onion chips. I tried calling the establishment and...
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read moreWhite Castle offers a nostalgic late-night dining experience with its signature sliders, but customers often find the service inconsistent. While many savor the 1921 burger and delightful desserts, issues with order accuracy and a lack of timely communication from staff can leave diners frustrated. The friendliness of certain employees shines through amid the chaos, but some encounters highlight areas in need of improvement, particularly regarding efficiency and customer service. Overall, while the food remains a comfort, streamlining the order process could elevate the experience to its full potential.
The new 1921 Burger is delicious. I was craving it for a snack tonight, but the Drive-Thru line was very long.
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