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Contribute Feedback What User likes about Subway:
I had stopped going to this restaurant regularly after they messed up my Cheddar cheese and deli mustard sandwich, but today I stopped in to grab something for my wife. Subway had a steady stream of customers but the workers were efficient and attentive. Ella was particularly helpful and restored my belief that good customer service is not dead in the fast food industry. View all feedback.
What User doesn't like about Subway:
I ordered two subs and two waters at this restaurant. When I requested water cups, I was told to take two small cups. However, I later realized that I had been charged $3.98 for two 20-ounce fountain drinks instead. When I asked for a refund for the drinks, the employee initially stated that he would have to redo the entire order. After agreeing to this, he then mentioned that he did not have the authority to do so.... View all feedback.
As closing time approached at this restaurant, many customers typically anticipate a decline in quality. However, we were pleasantly surprised less than an hour before closing. The staff remained friendly and the sandwiches we ordered were delicious. It was a refreshing experience in an otherwise pessimistic atmosphere. Overall, it was a beautiful surprise.
I had stopped going to this restaurant regularly after they messed up my Cheddar cheese and deli mustard sandwich, but today I stopped in to grab something for my wife. Subway had a steady stream of customers but the workers were efficient and attentive. Ella was particularly helpful and restored my belief that good customer service is not dead in the fast food industry.
The service and food were both good. I'm only giving 4 stars because one of the toys in the kids meal had dead batteries, which left a disappointed child.
I had stopped visiting this restaurant regularly after they stopped offering cheddar cheese and deli mustard. However, I made a stop today to pick up something for my wife. The lone and very busy employee who served me at Subway was excellent. Ella was extremely helpful and made me believe that customer service is still alive and well in the fast food industry.
I ordered two subs and two waters at this restaurant. When I requested water cups, I was told to take two small cups. However, I later realized that I had been charged $3.98 for two 20-ounce fountain drinks instead. When I asked for a refund for the drinks, the employee initially stated that he would have to redo the entire order. After agreeing to this, he then mentioned that he did not have the authority to do so. He then accused me of being at fault for the misunderstanding. When I questioned if it was standard procedure to charge for the cups, he confirmed that it was. I understand that it may not seem like a large amount of money, but it is quite ridiculous to charge almost $4 for tap water. If I had been informed of this upfront, I would not have ordered the water.
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