Bertucci's - Canton

Had a larger group here for lunch, we had a baby and toddler with us...our server took about min to take our lunch order and overall we were in the restaurant f... read more Had a larger group here for lunch, we had a baby and toddler with us...our server took about min to take our lunch order and overall we were in the restaurant for over two hours for lunch. It would be nice to eat and get on with our day and not to have to wait so long to place our orders...likely will go to the Norwood location in the future as they have better service. However the manager was good at his job, and realized our pizza had taken too long--he removed the item from the bill which was very nice.

Hostess walked by us and did not come back for ten minutes. No plates or silverware set on table. We asked for a booth and were taken to a table in the bar area... read more Hostess walked by us and did not come back for ten minutes. No plates or silverware set on table. We asked for a booth and were taken to a table in the bar area. Requested to be moved. Order taken, salad never came (asked for specific dressing). Pizza arrived still no plates and wrong size pizzas and no salad. Manager stopped by and we again requested salad. He said he would take care of it, but did not. Another waitstaff brought us salad with wrong dressings. No offer for additional rolls. The bill came and amount incorrect. We presented a off which was not used. Noticed pizzas were considered small although we requested lunch size. Adjustments made. We used a gift card and felt we wasted it because it was not a positive dining experience.

Food and service was excellent definitely will be back again ! read more Food and service was excellent definitely will be back again !

What really won me over was the brilliant host. It's as if all he knows is fine dining and breathing. Well deserved FIVE STARS! read more What really won me over was the brilliant host. It's as if all he knows is fine dining and breathing. Well deserved FIVE STARS!

Love the rolls, love the staff there, everytime I get bertuccis (regardless of the variety of stores) they are all the same in product, and quality and appearan... read more Love the rolls, love the staff there, everytime I get bertuccis (regardless of the variety of stores) they are all the same in product, and quality and appearance! CHICKEN PARM IS THE BEST!!!!