Reviews
What User likes about M&s Cafe:
the first time in kfc for a dae. easy ordering via the touch screens, let me get the extras I wanted, and was even able to donate comic relief. the food didn't take long. the staff was efficient and polite. View all feedback. What BenTeganLily doesn't like about M&s Cafe:
When shopping in Marks and Spencer’s food hall the food is of amazing quality and have no complaints. The Café is a very different story all together unfortunately. My parents and I visited the café with my 2 young daughters. The selection is not great to begin with and what we got in terms of hot food all seemed pre packaged and probably microwaved. Not quite the sort of quality one would expect from M&S at all. My... View all feedback.
Reviews from various websites
They ran out of avocado but sell it at the store next to the cafe. I requested a replacement with salmon for my poached egg on sourdough, but they charged me ex...
read moreHad a vist to m s cafe today , the service was very slow , only one guy doing teas coffees , one poor lady running good around!, she looked out of breath. Crack...
read moreThe staff did try and worked hard , but getting to the point of service took a bit of time. Likewise the number of tables awaiting clearing and cleaning seemed...
read morePoor visit experience. Fridges bare, approx. 18 min wait in Q, order messed up staff took away table number before order complete. One wrong item had to be chan...
read moreThe staff at this restaurant are always very polite and attentive. They make sure to constantly clean the tables and are always willing to assist, especially si...
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read moreWhile the food hall at Marks and Spencer delights with its exceptional quality, the café leaves much to be desired. Diners report a limited menu featuring pre-packaged meals, often served after long waits, leading to frustration among guests. Disorganization during busy hours contributes to negative experiences, even as staff remain polite and attentive. Although the café offers a pleasant atmosphere and tasty coffee, issues like slow service and product shortages, such as avocado, detract from its appeal. Ultimately, while the café has potential, significant improvements in service and menu offerings are essential for a better dining experience.
The first time in kfc for a dae. easy ordering via the touch screens, let me get the extras I wanted, and was even able to donate comic relief. the food didn't...
read moreEating was good, but the service was very slow, it did not help that the self-service machines did not work. also the time I needed for my order was very long,...
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