Reviews

Overall Total Score
4.2 out of 5
Impressive | 791 reviews

What User likes about M&s Cafe:
the first time in kfc for a dae. easy ordering via the touch screens, let me get the extras I wanted, and was even able to donate comic relief. the food didn't take long. the staff was efficient and polite. View all feedback. What BenTeganLily doesn't like about M&s Cafe:
When shopping in Marks and Spencer’s food hall the food is of amazing quality and have no complaints. The Café is a very different story all together unfortunately. My parents and I visited the café with my 2 young daughters. The selection is not great to begin with and what we got in terms of hot food all seemed pre packaged and probably microwaved. Not quite the sort of quality one would expect from M&S at all. My... View all feedback.

Reviews from various websites

Tripadvisor
3.5 ★ from 17 reviews
Chris
19.11.2023 - 09:37

They ran out of avocado but sell it at the store next to the cafe. I requested a replacement with salmon for my poached egg on sourdough, but they charged me ex...

read more
Seawhit
19.11.2023 - 09:37

Had a vist to m s cafe today , the service was very slow , only one guy doing teas coffees , one poor lady running good around!, she looked out of breath. Crack...

read more
colin
19.11.2023 - 09:37

The staff did try and worked hard , but getting to the point of service took a bit of time. Likewise the number of tables awaiting clearing and cleaning seemed...

read more
anntG230LP
19.11.2023 - 09:37

Poor visit experience. Fridges bare, approx. 18 min wait in Q, order messed up staff took away table number before order complete. One wrong item had to be chan...

read more
Tonglad
19.11.2023 - 09:37

The staff at this restaurant are always very polite and attentive. They make sure to constantly clean the tables and are always willing to assist, especially si...

read more

While the food hall at Marks and Spencer delights with its exceptional quality, the café leaves much to be desired. Diners report a limited menu featuring pre-packaged meals, often served after long waits, leading to frustration among guests. Disorganization during busy hours contributes to negative experiences, even as staff remain polite and attentive. Although the café offers a pleasant atmosphere and tasty coffee, issues like slow service and product shortages, such as avocado, detract from its appeal. Ultimately, while the café has potential, significant improvements in service and menu offerings are essential for a better dining experience.

Menu
4.5 ★ from 2 reviews

The first time in kfc for a dae. easy ordering via the touch screens, let me get the extras I wanted, and was even able to donate comic relief. the food didn't...

read more

Eating was good, but the service was very slow, it did not help that the self-service machines did not work. also the time I needed for my order was very long,...

read more
Google
4.2 ★ from 28 reviews
Gastroranking-uk
3.5 ★ from 11 reviews
Int Restaurants
4.2 ★ from 763 reviews

Good Rated Restaurants near Canterbury

4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Canterbury, 104 High Street, Canterbury, United Kingdom, CT6 5LE
"Great food and real tea in teapots!"
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Canterbury, 23 William Street, CT6 5EG, Canterbury, United Kingdom
"They love the most loving team, nice eating. the most beautiful deluxe hot chocolate in the bay imho .lovely little space. and that always tastes as b..."
4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Canterbury, 6 St Peter's St, Canterbury CT1 2AT, United Kingdom
"Service: 5 Atmosphere: 5"
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Canterbury, The Mall, 116 High Street, CT6 5JY, Canterbury, United Kingdom
"Everything is so delicious and is presented as well as a Michelin star restaurant!! #Veganuary"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Canterbury, 61 Dover Street, CT1 3HD, Canterbury, United Kingdom
"Really delicious food and cocktails.. Definitely will go back!"
5
Menu
Table booking
Open Now
5
Menu
Table booking
Open Now
City: Thanet (near Canterbury), 75 Station Road, Thanet, United Kingdom
"Food: 5 Service: 5 Atmosphere: 5"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Dover (near Canterbury), Road, CT15 5EW, Dover, United Kingdom
"Beautiful family-friendly pub. large family-friendly garden with a snow-covered gasse, a clean green and many seats. I ordered the lamb yesterday and..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Margate (near Canterbury), 176 Canterbury Road, Margate I-CT9 5JW, United Kingdom
"Food: 3 Service: 4 Atmosphere: 4"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Swale (near Canterbury), Eastling Road, ME13 0DU, Swale, United Kingdom
"Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5"
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Thanet (near Canterbury), 228 Margate Road, Thanet, United Kingdom
"I keep coming back to this restaurant because you can't beat it. The food is delicious, the prices are reasonable, and the staff are lovely. The restr..."